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What We Love
π Fast delivery times
π° Affordable pricing and low delivery fees
π User-friendly app interface
β Good driver professionalism (some cases)
π― Wide restaurant selection
π± Modern and attractive design
Room to Improve
π Extremely poor customer service
β Frequent order cancellations without notification
π« Distance restrictions limiting service area
βοΈ Food arrives cold
π³ Payment and refund issues
π Unresponsive support team
π΄ Bike-only delivery causing delays
π§Ή Poor food handling and cleanliness
π Rude and unprofessional drivers
π Location ordering restrictions
β° Long delivery wait times (1-3+ hours)
π€₯ Misleading order tracking information
π Delivery person asks customer to meet halfway