Cross Border Xpress User Reviews

Customer Experience

Positive experience70.2% of reviews
Neutral5.8% of reviews
Negative experience24.0% of reviews

~ Based on 104 written reviews from the US App Store.

What users say

Is Cross Border Xpress Safe?

Cross Border Xpress appears safe based on user ratings. AppsHunter Safety Score for Cross Border Xpress is 91/100.

This assessment is based on 543 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience
2.4% of ratings suggest some concerns
7.2% of ratings point to a risky experience

~ Based on 543 App Store ratings for Cross Border Xpress.

Is Cross Border Xpress Legit?

Cross Border Xpress appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Cross Border Xpress is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Is this a joke?

This app only downloads in Spanish with no apparent way to convert it to English. How can you expect a company to keep your data secure if they can’t even have a working app? When you are using this service make sure you screenshot every purchase you make. If you don’t you may not be able to find your confirmation numbers as emails are shoddy at best.
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Issue with iOS app

Great service, but the latest iOS app has a language issue. My iPhone 11 is set to English, the App Store listing and cbx website are both in English, but the app is completely in Spanish. I deleted and reinstalled the app, restarted my phone, and the issue persists. Please fix this bug.

Would be a nice app but wrong language.

I’ve deleted it and re-installed. No where on my phone do I have Spanish as a setting. All the information about the app is in english, but when I add the app to my phone, it’s in Spanish. I’ve checked the settings in my phone under language and only English is listed. I tried to chat but never get a response. So, that’s the reason for my rating.
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Broken

This app is broken! It gets stuck on the loading screen every time I try to pay for my ticket. It’s been broken for over a month

Una verdadera basura.

Cero intuitiva, diseñada no sé con quién en mente pero no para el usuario definitivamente. Intente con tres métodos de pago diferentes y los tres rechazados pese a haberse generado el cobro. Pésima aplicación.

Can not select country of residency

It won’t let you select country of residency so you can’t proceed to buy

Muy conveniente!

Fácil de usar y conveniente!

Carlos

Excellent site

Genial

Genial

Mex trip

Pretty easy

Affordable!

Great bridge! TIJ airport much more affordable than the US flight to Mexico. Please don't go up on your prices.

Fraude

It is a very ridiculous price. Is not so difficult to go directly to Tijuana. It’s just hard to bother. Someone to take me

Good Service, but they are getting greedy.

Good Price, but tickets used to be $12 and now they are $24+. Remember who your customers are, if you continue to raise prices then they will go with free option.

Love it

Absolutely love CBX. Very convenient.

Overpriced

The price is too expensive

Parking / CBX

Smooth transaction

Parking add on

Not able to add parking on same day purchase.

Excelente- Excellent service

Excellent service for fast and easy transition to airport from San Diego and back.

Gdf

Eficiente

Convenient and Easy

Highly recommend using Cross Border Xpress when flying from TJ!