Worthless at trade shows
Read the other reviews mentioning this app.
It’s worthless. We used it at a trade show and ended up having so many problems with this app capturing leads that we missed 75% of them.
Vast majority of the time when trying to capture a lead - The app prompted for an install code instead of automatically pulling the camera to capture a lead. It did not pull up or apply the last code that was used for the current trade show. So we could not even get a photo of the lead. We had to take it with our normal camera and then manually upload all the info - which took 10x longer than it should have. This could have easily been avoided if we could upload pictures from the photo gallery … but this is not possible for some reason in the year 2025 ( you’ve got to be kidding me)
This is one of the worst apps I’ve ever used- if you are a company considering buying this junk. LOOK ELSEWHERE!!
Whatever technology this app uses is so outdated that a free business card scanner app would provide better and more usable data.
In a world where hot leads are valuable and should be treated like gold. This app is a sure fire way to miss them and loose that business…
It’s worthless. We used it at a trade show and ended up having so many problems with this app capturing leads that we missed 75% of them.
Vast majority of the time when trying to capture a lead - The app prompted for an install code instead of automatically pulling the camera to capture a lead. It did not pull up or apply the last code that was used for the current trade show. So we could not even get a photo of the lead. We had to take it with our normal camera and then manually upload all the info - which took 10x longer than it should have. This could have easily been avoided if we could upload pictures from the photo gallery … but this is not possible for some reason in the year 2025 ( you’ve got to be kidding me)
This is one of the worst apps I’ve ever used- if you are a company considering buying this junk. LOOK ELSEWHERE!!
Whatever technology this app uses is so outdated that a free business card scanner app would provide better and more usable data.
In a world where hot leads are valuable and should be treated like gold. This app is a sure fire way to miss them and loose that business…
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Horrible Customer service/support
Downloaded the app, had some issues. Tried to contact customer service. You can’t reach anybody, continuously get a voicemail that they are unable to answer the phone to please go to a support page, which has an error 404 and is completely worthless.
Best lead capture I have seen
Very nice updates and the app works great for us
Very easy to use
App works well on all of our apple phones and android devices. Captures data quickly and syncs with our CRM.
Very Buggy and Unreliable
We used this app during a recent trade show and it failed more often than it worked. It was often hard to navigate to the appropriate area to scan badges in the moment, and sometimes the button to initiate the camera for scanning would simply not work for no apparent reason. But the all-time worst issue was that many times the app would show an eternal “uploading captures” loading icon that would never finish. This meant that any scans pending upload weren’t available and when we would ultimately delete and re-install the app to resolve the issue (the only “effective” workaround) we would lose any leads that hasn’t been uploaded. In the end, we only got data for approximately one-third of the scans we captured, and that’s not including the visitors whose badges we couldn’t even scan because the scan button wouldn’t work or when the loading icon wouldn’t go away so we could perform scans. I would highly suggest avoiding this app unless significant improvements are made.
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