Does not work
Signed up for the app and upon opening it did not pull up my location, there was NO option to scan the QR code on the machines, it forced me to choose a different location to even access the app. From there I tried to change my location by scanning the QR code on the machines here, which only produced an error. Called customer service and they did not pick up. Scam app.
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Machines randomly change cycle
And don't let you switch back
Best App for Laundry
I love this app
Worst ever
Literally the worst system ever. Have a problem literally every time I try and wash my clothes. If you want a headache and technical support that doesn’t not support you, go for this.
Outdated
It’s almost 2027 and they still cant save a payment method. Terribly inconvenient.
No option to include reason for service request
10/3/26 - When a machine service request is sent, there should be a field/space to add a comment (I.e., to describe what the problem is).
Cost
The only of the property should have some type of way so we don’t have to pay to wash our clothes. I’m paying $1,200 and some change for I can have a place to live and it only me for a 2 bedroom. I just feel they should be doing more with the economy being what it is, In today’s world. But the price is not that bad overall. The app is pretty cool. You don’t have to go to get change.
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Se roba la recarga
Dice que vale 3.75 el la ado y cobra 7.0
Not long enough
Before you upgraded the washers and dryers, it cost a $1 almost an hour & it completely dried the clothes! Now we have to pay a $1.50 for 45 minutes & it doesn’t even get all the clothes dry, so we have to pay to add more time!!! That’s not right!!!!!!
Clunky and inefficient
The app does the bare minimum but many issues are problematic. Adding time to a dryer is so clunky, it takes too long to add time and it has to be done 5 minutes at a time. Also it doesn’t store credit card info or use Apple Pay so if you’re in the laundry mat, you have to find your credit card and reenter all the information. It’s very tedious and should be improved.
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Not convenient
Every time I have to put all informations in when refilling. Not good
Bathrooms are always locked and staff is never present.
I don’t believe this establishment wants customers. They unfortunately never clean their machines and some of them do not clean clothes properly. Bathrooms are always locked and IF you do get in they are not cleaned to standard.
Dryer
Somtimes takes two time to dry all the way
Laundry
Every time I come here no washer and dryer works and takes your money and the owner is never here !!!!!!
Dryer
The dryers suck and don’t work. I’ve lost a lot of money and clothes still wet after cycle . I wish they would fix the dryers
Terrible app
Basic payment support is lacking I have to reenter my cc in their terrible interface every time
Request: Card information
Please add feature where card information can be saved so we don’t have to put in all information over again just to add funds to balance. Also, the app is very slow in connecting with the appliances
Machines never work
Machines never work and the app is inaccurate
Take a Hint
Literally won’t stop asking for a review. Well, here you go. Take a hint.
D 31 Dryer
Rarely works. Just barley it took my money but didn’t start the dryer
