Never works
I placed an order at a kiosk and made the payment. However, the product was never delivered. When I contacted their support team, they collected all the necessary details but have since stopped responding and have not processed a refund. This is highly disappointing and reflects very poor service.
Worst application ever used scammers
I can’t give them 0 rating otherwise i would have given them a 0 they are scammers the machines never work properly and they even deduct money from the amount that was meant to be refunded. My humble request don’t use this application. Please do trust me
Response from developer
Hi, could you please share a brief description of the problem along with an order ID (if available) at feedback@daalchini.co.in to help us understand your concern. We will look forward to your updated review.
Scam Alert
This business is a total scam. Plz avoid using their vending machines. They deduct money but never give the order also they don’t have a support system for the customer. SCAM…SCAM….SCAM🤬🤬🤬🤬
Response from developer
Dear User, We apologize for the issue. Could you please share your order ID at feedback@daalchini.co.in so that we can check the issue.
No assistance with refund for a failed order
The vending machine at godrej city Panvel failed. I had to cancel the order, the refund amount less than the original was credited to the daalchini wallet. No option to seek refund directly to original mode and only a useless AI based chat for support. Seems like scammers..
Can’t remove items from cart and unable to place order as well
I added same item twice to cart and tried to place order but it’s giving an error, I tried to remove items from cart but it’s giving an error. Only 0 out of 1 available.
This app is not tested well and it’s pain for customers.
I’m not able to utilise my points which my employer credits daily.
This app is not tested well and it’s pain for customers.
I’m not able to utilise my points which my employer credits daily.
Glitchy, Slow, and Unreliable – Not Worth Using
Extremely disappointing experience. This app is riddled with bugs and fails to deliver on even the most basic functionalities. After making payments, the vending machine frequently refuses to dispense the item — leaving users frustrated and out of money.
The location search feature is completely broken, making it hard to even find nearby machines. On top of that, it takes an unreasonable amount of time just to get a single item. The overall user experience is clunky and unreliable.
Frankly, BB Instant is far superior in terms of speed, reliability, and ease of use. This app seriously needs a complete overhaul before it can be considered a viable option.
The location search feature is completely broken, making it hard to even find nearby machines. On top of that, it takes an unreasonable amount of time just to get a single item. The overall user experience is clunky and unreliable.
Frankly, BB Instant is far superior in terms of speed, reliability, and ease of use. This app seriously needs a complete overhaul before it can be considered a viable option.
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Payment got stuck and and now i have to wait for 15-30 minutes to get my order or refund.
Very bad experience first time i used machine and i have not received my order, which needs to take few seconds but now i have to wait for 15-30 minutes after putting complaint to there customer service
Horrible and Thief like
Worst possible device ever. It is not able to do the one task it is meant to do- which is vend. Highly recommend people to never use these devices and leave them be as it is a money hole which doesn’t vend its products. Pointless, horrible and useless
Avg app
The app is actually good. The tablet attached to the vending machine freezes and then we cannot cancel or move forward with the order. Making it difficult to get stuff on a office where every min of the break is monitored.
Dalchini best app to use for taking out whatever we want.
Most of the products are listed under this app and also very easy and smooth to use vending machine to get the product, also if there is any issue just whatsapp and you will get assistance within less time. Great App to use highly recommended.
Review
Service is so good and product range is also very impressive and excellent
Worth it
Great app. Especially in office, it serves your last minute cravings. Greta variety also
Super simple app interface
User friendly app ui with simple to use features. One of the smooth apps I came across in recent times.
❤️
I am using this app from 6 months, I felt very easy to use it and also got a lot offers in the app and will be more benefit using through the app.
The vending app
It’s quite handy, and it also provides bonus and won’t take any extra charges. It’s pretty good.
Mediocre
I added a token of 20 rupees off but yet total price was still the same, didn’t reduce even an rupee. Other than this no problem with the app
The option of searching the kiosk doesn't work
When I tried to locate the vending machine, it simply gave me a list. The list was neither sorted nor the search option worked. Ultimately I had to take it from the vending machine itself. But when I directly took from vending machine no discount could be availed even when the final amount was eligible for discount. Not good app. Not happy.
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Money Looters - The suitable name for this app
Every time I place an order, half of the order is delivered, and the machine hangs. I also never get a proper refund. They are nothing less than street looters who offer 10 items and charge but deliver two items and don’t refund the rest. I hate this app.
Poor App Interface and Options
Dear Daalchini, in the era of tap payments, you guys cannot create a smooth, user friendly app interface?? Calling yourselves a big franchise is not helping when you are not able to get basic things right. There are millions of app developers who can help you create a better version of this app. I had used the vending machine in my office to make an order. Firstly the process was so tedious and confusing and then I got stuck at the payment method as it was not allowing me to use any UPI. After a lot of struggle I was able to add cash to my wallet via Paytm and then placed the purchase. Once it was confirmed, the vending machine failed to open and forget about the app showing me the ‘Order is completed’, there is no way I am getting an option to raise help or refund request! Which century are you guys operating from? Very poor experience overall.
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App doesn’t work.
This app has serious issues,please don’t make payments unless there are people to assist you.
I made an order in an hospital through one of these vending machine but there is no possible way to get a refund, forget about the order.
I made an order in an hospital through one of these vending machine but there is no possible way to get a refund, forget about the order.
