言語設定が出来ない
Excellent App
Awful UX
Very useful app
Fernreisen mit Deutschlandticket
The app costed me a lot of trouble.
Second of all, I have no idea what a BahnCard is. I just moved to Germany two months ago because of my new job. The DB app and the emails from DB keep asking me to click on a "discount" or something similar. Maybe that's what I clicked.
This is the second time I have encountered problems with the app. Last month, the app showed a connection from Munich Pasing (I can't remember the exact station) to Ulm, but it didn't say that the train was actually an Intercity from Vienna. The signs and announcements on the train were all in German, so I didn't realize this when I got on. I ended up paying 50 euros for that journey.
Some parts of the app are in English and others are in German. This can be very confusing for international travellers. I hope you will pass this on to the IT or marketing team so they can look into the problem.
Response from developer
Hi I don’t like to rate any apps., we're sorry the discount selection, train information and mixed-language content caused confusion during your journeys. We cannot resolve the additional fare charges here in the App Store. Please contact the relevant customer service team through https://www.bahn.de/hilfe#/feedbackanfragen. For the app’s language, open your iPhone’s system settings, select DB Navigator and choose English. To help us look into the unclear information, please describe which screens still appear in German and provide the connection, date and time of the journey concerned. Your DB Navigator Team
First time user
A
Privacy problem
Needs work
Booking a bike space
Response from developer
Hello pb2p, thank you for your feedback. Bicycle tickets for regional transport can already be booked in the app via “Tickets & Offers” → “Regional Offers”. We understand your point that this path is not obvious when bicycles are already selected in the search. We have forwarded your feedback to the responsible teams. Your DB Navigator Team
Terrible needs work
Fix your app.
