Booking a bike space
It should not need one to go to Regional Offers to book a bike space! After entering bikes on the main screen it is unclear that the next step is to go to regional offers so Google had to be used to direct me to that path in the DB app.
Response from developer
Hello pb2p, thank you for your feedback. Bicycle tickets for regional transport can already be booked in the app via “Tickets & Offers” → “Regional Offers”. We understand your point that this path is not obvious when bicycles are already selected in the search. We have forwarded your feedback to the responsible teams. Your DB Navigator Team
Excellent travel experience
Excellent travel experiences. Straightforward and easy to navigate.
U.S. credit card, wrong group ticket description
My U.S. credit card doesn’t go through. Also, the Niedersachsenticket for 1 person incorrectly shows to be valid for 2 adults plus kids
Terrible!
Cannot pay with various payment options. It doesn’t even go through and no info is given.
Incomplete information
It showed me a train that was not covered by the D-Ticket. I ended up paying for 50 Euro for the train ride.
不好用
不好用，明明买团体票，只能写上去一个人
Immer Spate DB
Neu - Immer Spate DB
Difficult to get refund when they mess up
Unhappy Traveller
Payment system terrible
Had to enter my credit card four times before it was accepted. Awful experience at the payment.
So complicated
Why can’t I just by two adult tickets?! The app is so complicated.
Functional but…
Functional but missing some prices for lines (ie the private lines to Munich from Augsburg). Also single ride tickets are overpriced imo
Overly Complicated
Horrible App Experience
Very difficult to accept other credit card like a math credit card
Bad
Useless
Worst app
Response from developer
Hi LeoArvy3039, we're sorry that the DB Navigator didn't meet your expectations. We'd like to understand what exactly didn't work for you. Could you tell us a bit more about the issue you experienced so we can take a closer look? Your DB Navigator Team
Payment gateway is terrible
Won’t take a credit card. Wouldn’t take Applepay. Wouldn’t take PayPal. Sometimes it might take a card or other times it might take a card on Apple Pay. But most of the time it just doesn’t work.
Massive delayed
Easy booking but hard to figure out which train will arrive first as massive delays
Truly Awful Service
DB takes no responsibility for their complete lack of service and there is nothing you can do in the end but never use their useless service. The time you lose and the money you lose can never be given. If you have any option to pursue outside of this truly horrendous service they force onto you I recommend you find it.
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Terrible website
Dreadful experience booking . Not logical. Not intuitive . Poorly organised .
Mr. Worst
The worst ever.
0 stars would be better
The app is significantly delayed so if you want to track someone on the train, ask them where they really are. Likely if the app says it is a 30 minute delay the reality is more like an hour or more. Showing a train passed a stop it has not even neared is not helpful when trying to support someone navigating these delays remotely.
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