DBS digibank User Reviews

What users say

Top reviews

Transfer of funds

I have been having trouble transferring funds for 5 days! It kept saying you are working in it!

Phone upgrade = loose banking app

Moving country and phone number made my banking app impossible to update and set up is frustrating.

Still I am in a loop trying to set up new number and digital token.

Bug: on iPhone 16 pro max verify button is missing

As the title says, on the iPhone 16 pro max specifically, the “verify with Singpass ” button got cut off from the bottom of the app, when it gets to that part of setting up digital token

Convenient and secure!

Very intuitive and easy to use!

Does not work on iPhone 17

I’m not able to set up my digital token because the screen to authenticate with Singpass cannot be scrolled down to expose the button for it. Please fix as I’m no longer able to do any digital banking!

Useless app

Trying to set up digital token on new iPhone and the Authenticate with SingPass is too far below the screen and cannot be clicked to redirect to SingPass app for verification. Requesting for help from digibot results in being given the same “guide” over and over again.

Lousy Application

Application is getting from bad to worse. Used to have balance amount reflected incorrectly. Today transfer in money from another bank. When tried to transfer the same amount to another DBS account, the balance shown is correct but system does not allow the transfer cause it states the available amount is below the transferred account. An obvious case of programmers not doing the required QC before rolling out their application.
Show more

DBS DIGIBANK

Great app

THE Best!!

I have many banking apps - from other local and international banks. The DBS digibank app is THE best!! Very well done!!

Excellent

So easy to navigate!!! Never had a problem. So self explanatory!!!

Great

This app is efficient and does everything I needed to do correctly and quickly.

Absolute rubbish

I’m new to DBS, even trying to activate a card is mission impossible- DBS really should try get in 21st century with tech

Great App

DBS app is always available

Overseas transfer

Easy to use. Smooth transaction. Superb App, DBS digibank

Doesn’t always work

Fed-up that the app & digi vault approval fails, when trying to book flights etc. It’s clearly unstable and not fit for purpose. Improve or I move to a different bank. Waste of time.

Nothing works

It’s just a feature menu UI. Nothing in it works

Connection problems

I’ve tried to use this app to open an account for a couple of days now. At different steps in the process, the app states that they have some connectivity issues and I should try later. I’ve tried to reach out to DBS via their chatbot, but it simply doesn’t understand account opening issue query. Super frustrating.
Show more

Bug

When you are in the monthly cashflow page you could select any transaction that you want to make any changes. However, there is no way to go back to cashflow page. You hit cross and you are all the way out to the home page. The workaround is you go into any transaction even if you don’t change anything and pretend that you changed and save then you manage to go back to cashflow page. This is becoming so annoying. Also, for the savings account there is no way to change your recurring transaction. I couldn’t find the option anywhere neither in the app nor on online.
Show more

Website feature not working

The pay and transfer feature has not been working for days

Horrible update.

Login using face id. App asks for login password for transfer. Then stuck at authenticating. Time out transfer. INCOMPETENT DEVS. YOU CANNOT DO PROPERLY THEN DONT BLOCK.