Delinea Authenticator User Reviews

Name: Delinea Authenticator
Rating: 3.5 (6 reviews)

Delinea Authenticator

Delinea Inc

💼 Business

📊 Productivity

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Tenant keeps getting hidden

Tenant keeps getting hidden and cannot retrieve the code. Sometimes the push notification will work. Reached out to support and got options to use other authenticators. Do not recommend this app until fixed and support is more helpful.

Bas875

2 years ago

Response from developer

We sincerely apologize for the inconvenience caused by the issue you experienced with tenant visibility and TOTP code retrieval. We value your feedback and are pleased to inform you that this bug has been resolved in the latest version of the app (1.0.3). Please update to version 1.0.3 to ensure a smoother experience. If you encounter any further issues, our support team is here to assist you. Thank you for your patience, and we appreciate the opportunity to improve your experience with our app

Doesn’t work

After scanning the QR code the app does nothing and does not register. However, the website thinks the device registered.

Notgimer

2 years ago

Response from developer

We sincerely apologize for the issue where scanning the QR code did not properly register the device. This problem was caused by an issue on our backend, which has since been resolved. Please ensure you’re using the latest version of the app (1.0.3) for the best experience. If you encounter any further issues, our support team is here to help. Thank you for your understanding and for giving us the opportunity to improve your experience.

Keeps Losing Account Registration

I require the use of the authenticator regularly when working from home. Every week it seems to lose my registration, the push notification appears but Approving does nothing. I have to authenticate via email to log in, remove the authenticator app from my account and re-register. But then the next week it happens again.

SeanHutch91