This app should be taken down. It’s worthless. Doesn’t work.
This app should be taken down. It’s worthless. Doesn’t work. All it can do for me is crash again and again. I cannot even locate resources manually by entering in the service tag. Nothing works. #abandonedapp
Crashes when trying to read QR
Will read device description QR on top of service tag will crash when attempting to read bottom of tag QR code.
Doesn’t work at all
It scans the QR and then stops working. It reports there’s an updated version and tells you to download it from the App Store but there’s no new version on the App Store
- 15Aug2020 update. Remains a completely useless application. I updated to the latest version and even reboot the iPhone. The app appeared to scan the QR code on a brand new server and then displayed a spinning circle for 10 minutes. I looked up the service tag with Safari on the same iPhone, no issues with that, so it’s not about internet service. What the heck is wrong with you Dell?
- 15Aug2020 update. Remains a completely useless application. I updated to the latest version and even reboot the iPhone. The app appeared to scan the QR code on a brand new server and then displayed a spinning circle for 10 minutes. I looked up the service tag with Safari on the same iPhone, no issues with that, so it’s not about internet service. What the heck is wrong with you Dell?
Show more
Buggy and crashes a lot
Come on Dell, you charge a premium for your devices. Show some love to the app developers. If the product isn’t ready, don’t release it.
Absolute garbage
Scans the QR code, then hangs - on a brand new r440 edge server. Completely useless, just like their BTLE app which keep popping up dialog boxes about certificates.
Doesn’t work as expected
Same problems as others reported. Buggy. Doesn’t work. Browse leaves a blank white page, Crashes. Says there’s an update but no update in App Store. I’m not able to use this app. Waste of time. Hope Dell gets their * together
Utter Broken Garbage
App is non-functional
Oh my
I cannot believe how bad this app is. I’d love to see the functionality... if it would simply run on my iPhone 6s Plus running iOS 12.3.1. Crashes or displays prompt to update for which there is no update. If I bypass the update go to lookup, the QR code reader does not recognize a QR code. You cannot turn on the light to read a QR in a dark location (e.g. a server in a rack). Selecting Service Tag lookup freezes the app immediately or upon keying a character or two.
Bad. Really bad.
Bad. Really bad.
Show more
What?!
A stock QR reader works better than this specialized app.
Spinning Star of Death...... useless non-working App
Developers really need to test the App before releasing it. Doesn’t work at all!!
Don’t bother to scan the QR code
Just bought my first Dell product, ever. Scanned the QR code, was asked to download and install an app, which I did, and then – just as everyone says – it didn’t find the product at all.
I would say, if you download the app, it’s probably a waste of time.
I would say, if you download the app, it’s probably a waste of time.
Way better now
This useful app is way more usable now. Dell seems to be going in the right direction in terms of design of this app. It is easy to find information and the videos have been useful for me time and again.
Had not worked once
I run an outfit with about 50 Dell workstations and servers, most less than 5 years old. This app has never scanned any of them.
Update: I keep this app on my phone, hoping that some future update will provide the obvious function everyone wants; enter the machine's Dell service tag to get PC info and warrantee status. No luck yet.
October 2017 update: Now works nicely!
Update: I keep this app on my phone, hoping that some future update will provide the obvious function everyone wants; enter the machine's Dell service tag to get PC info and warrantee status. No luck yet.
October 2017 update: Now works nicely!
Show more
Laughable
Having read the reviews I was expecting a disappointment, yet I was STILL surprised at how dysfunctional the app is. An un-bypassable nag screen pops up after your first QR scan, and tells you to upgrade to the new and improved app! Click that link, and it sends you right back here. Hah! Is this really the best a $55B/yr company can do?
Show more
Not useful - will not scan
As others have said it's virtually useless. You can't just enter service tag and today it is not scanning the QR code. The browse list doesn't even list a PowerEdge R210!!?
I even reinstallled it because for some reason when I opened it I received message it needed to be updated but there were no updates showing in App Store.
I even reinstallled it because for some reason when I opened it I received message it needed to be updated but there were no updates showing in App Store.
Show more
Junk
It doesn't work don't bother!
Not Helpful
Cannot view *anything* about the Poweredge 2950 I just bought. Manual and quick reference guides available on the website have only basic information--nowhere near helpful. I'm trying to find the bus width and speed of the pci-e risers that came installed with the device and this seemed like the best resource for it, but no such luck. How can Dell not know what their own computers are made out of?
Show more
Nice videos
Videos are good but needs more and support more products
A good start
It's OK. Videos are nice. UI needs work. It's good if you have a current system, but not old ones.
Worthless
Don't bother. This thing is so old, and incomplete, it does nothing useful. Dell, please try again. Something that I can use to scan service tags and get quick information. How hard can that be?
