Deputy User Reviews

What users say

Top reviews

Easy

Super easy to use and helps us to see what our working mates are driving on the day also shows us our hours worked so we can match that to our payslips.
Great app

User

Very nice and work encouraging

đŸ«¶đŸ»

Love it but I want to have discounts

Work

Very helpful and easy to use highly recommended

â˜ș

Keep u the good work

Some problems

Keeps disabling and glitching :( can’t start shift

Easy communication

I like how it notifies you before shift starts and it lets you know when to clock out. It’s also great tool for communicating PTO requests.

Shift

It’s very nice app to get shift done and you can sign in and sign out.

INTERACTIVE

The most interactive company I have EVER known. It’s like a family. Everyone is connected and all the paperwork is sent to you it’s amazing. You are informed always about everything and anything. I usually don’t comment but literally this company is too great everything is done PROFESSIONALLY! I love it!
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Great app

I have used multiple apps as a worker and this is by far the best, most easy to use.

Great app for work

Great app! I highly recommend Deputy to all companies. It’s very convenient and easy to use. Sometimes clocking in can be difficult due to poor signal, but overall it’s an excellent app.

Personal

Deputy is a great app for staff to document their start and end times of their shift each day. The photo verification is a reliable tool to ensure every staff is consistent to ensure safety for all staff and children whom we work with. The shifts are easy to follow and flexibility to change shifts pending staff availability is efficient and a reliable source for evidence of staff attendance.
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Work

It does what it’s supposed to do without hiccups. Awesome app!

Beware the auto renewal!

These guys rely on the fact that you have invested so much time in onboarding that it is very onerous to switch to someone new when they double their prices. Not only that but when they start sending out reminders that the plan is about to renew they do it in such a deceptive way with cute little graphics telling you you’re going to be SAVING money when actually they’re about to double your fees! The only saving is that you’re on a cheaper version than the alternative higher priced option. When I finally got the invoice telling me how much the renewal was going to be it was sent at 1am in the morning and the money left my account the same morning. I had no opportunity to question it and when I contacted them immediately on seeing my bank account the only option they were prepared to give was to switch from an annual to a (more expensive) monthly payment. There are many cheaper options out there and their huge fees are crippling to a small business. Good luck surviving once you’ve killed off all your customers guys!!
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Ugh ai, really?

So slow

More Disastrous updates

The updates are getting worse and worse. I could not turn off the toggle in preference. It keeping flipping itself on.

Wtf??!

Been using this on my iPhone 8 for years, now there’s been an update and I can no longer use the app for work on this phone what in world??

Not intuitive for the cost

On the whole it works, it definitely doesn’t meet expectations. There isn’t logic to onsite scheduling. We work across many sites, adding a person on the web version isn’t at logical as the mobile app but the mobile app also doesn’t do what the web version does. Simple logic like selecting any number of employees for any number of days at a selected site is basic function.

Poorly designed travel booking sites can manage a calendar selection easier than this system does. Perhaps for a fixed roster, or where certain staff work certain days? But the price continues to go up with the functionality really not growing to match.

I don’t know what options there are out there for the same thing but there must be something. If we hadn’t committed the time and energy that we had to this, I’d go elsewhere. Simple schedule fix. Pick employees for a job, pick the site, pick the duration, pick the shift length in a series of drop downs or tabs. Not create shift for 1 person, copy, paste, copy, paste.
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This app does not work

This app will not let me offer my shifts to anyone, I was told that I would be able to give shifts I cannot work to other freelancers and that feature has not worked correctly in the 1.5 years that I’ve had to use this terrible app. There also seems to be absolutely no one to speak to about this, I am repeatedly told by the app to speak with my supervisor but she doesn’t know anything about this app either and is also VERY BUSY managing many employees from many locations & this really seems like more of a tech support issue that should be addressed by someone that specifically works with this app. It should not matter if there are people to offer the shift to, just because this app cannot figure out how to list the other freelancers that could potentially take this shift does not change the fact that I CANNOT WORK THIS SHIFT. Pushing the button that says “cannot work” should actually tell someone that I cannot work this shift, but instead all it does is bring up a message box where I can send this shift to other people to see if they want it- but there is never anyone listed in this area, so it won’t let me finalize the “can’t work” action that I am trying to take, so now it just says i was “absent” even though I said ahead of time that I cannot work. I know I’m not the only freelancer in this area, but even if I were - if I push a button that says “I can’t work” it needs to tell some human person somewhere that I cannot work it should not matter if your stupid app can figure out who else to offer it to. This is absolutely INFURIATING
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Stay away,save yourself some heartache

This is one of the worst scheduling apps I have ever used. It never works correctly. He has called me issues on jobs on multiple occasions. You’ll put the schedule in 1 AM to 1 PM. It’ll pop up on the employee side as 4am to 4pm.