Fingerprint scanner not working on first login on iphone 17 pro max
I recently bought a new iphone 17 pro max with ios 26.3 and tried logging into my dib account multiple times and its stuck on the fingerprint scanning screen. I tried logging into android phone with same account and its stuck worked like a charm.
I also tried logging into other banking apps like meezan and easypaisa in this iphone and their fingerprint scanner works fine but the dibpak’s scanner is having issues. Please resolve this issue asap.
I also tried logging into other banking apps like meezan and easypaisa in this iphone and their fingerprint scanner works fine but the dibpak’s scanner is having issues. Please resolve this issue asap.
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WORST APP EVER
I’m not able to do biometric verification on a new device and it redirects me to otp again and again. I have tried it multiple times even reinstalled the app but no luck.
Response from developer
We’re sorry to hear this. Please reach out to problem.resolution@dibpak.com so we can look into your concern right away. Thank you for helping us improve.
Transactions Screen shots
You have to add in this app the screen shot transaction has no title name showing which we have send please update it so we have the proof of the SS
Response from developer
We’re sorry to hear this. Please reach out to problem.resolution@dibpak.com so we can look into your concern right away. Thank you for helping us improve.
The fingerprints scanner on new login not working
I am using iPhone 17 pro max with iOS 26.3 and I tried logging into my dib account multiple times, the first time login fingerprint scanner does not detect my fingerprint. Please fix this issue asap.
Worst app for the worst bank
DIB is one of the worst banks I have ever used in any country. Their app is outdated, cannot be registered on newer iPhones, and has frequent downtime almost every other week. Sometimes transactions fail but the money gets deducted from the account and takes a month to be refunded. Their helpline is almost 100% useless and never resolves any issue; their response is always “visit a branch” but when you visit their office the employees are just as clueless. Amazing incompetence.
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Response from developer
We’re sorry to hear this. Please reach out to problem.resolution@dibpak.com so we can look into your concern right away. Thank you for helping us improve.
