DiDi Rider User Reviews

Customer Experience

Positive experience13.4% of reviews
Neutral4.2% of reviews
Negative experience82.4% of reviews

~ Based on 1,963 written reviews from the US App Store.

What users say

Is DiDi Rider Safe?

DiDi Rider: Affordable rides appears safe based on user ratings. AppsHunter Safety Score for DiDi Rider is 96/100.

This assessment is based on 30,871 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.4% of ratings point to a safe experience
1.1% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 30,871 App Store ratings for DiDi Rider.

Is DiDi Rider Legit?

DiDi Rider: Affordable rides appears to be a legitimate app. AppsHunter Legitimacy Score for DiDi Rider is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Señora

Se están tardando mucho los vehículos en tomar el servicio

Worst ride share company in Australia

After multiple attempts to use DiDi each time driver accepts, is going away from booking location and when I ask where they are going, they cancel the job leaving you stranded. Stopped trying to use them in Australia.

Terrible and locks up your options

Gives bad advice and then will not let you check other options m

.

I can’t to delete the account. “Incorrect phone number format” it said

Overcharging

This app was scamming people. Cheap fair bait and then later on they charging you again. Frustrating!!!!!!!!!

Excelente condiciones el auto

Muy amable y excelente condición el automóvil!!

useless

complete nonsense, book a ride, driver is less than 1km away then cancels, next is 15 minutes away, cancel it to look for a quicker one because why would i wait that long when i should be in the car already. they jack the prices as they always do and its twice as much. complete pricks your business sucks
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Horrible

All scammers waited for 1hour had 7 riders cancel and half of them would sit in the same spot for 20mins and try to scalp cancelation fee support was bs giving me discounts for there stupid drivers instead of removing them off the platform went with uber and had 0 issues first driver picked me up such a scam app
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Excelente servicio

Tarifa más económica que lo demás APP

Never came

No one came and still waiting, making me wait 30 mins and now asking me to pay 10$ to cancel

Why?

Drivers never accept the ride…everytime I use this app.

Vehículo impecable!!

Me encantó el servicio, el conductor llegó a tiempo y fue muy amable. Su vehículo estaba impecable y olía muy rico. !!

Ches jodidos

Los conductores son groseros al pedirte que canceles el viaje si son con tarjeta cuando a ellos les corresponde hacerlo

Excelente aplicación

Mucho mejor de Uber! Más rápido y económico

Overcharging

Overcharging all the ride.

Driver cancelled on me waited for 15 minutes

Pulled over and told me they couldn’t take me anymore

회원가입부터가 안됩니다

첫 회원가입 화면에서 전화번호만 입력했는데 “요청횟수가 너무 많다”며 잠시후 실행하라고 나옵니다. 기다렸다가 실행해도 계속 똑같고, 앱을 지웠다 깔았다 반복해도 똑같습니다.
당장 앱을 이용해야 하는 상황인데 답답합니다. 해결책을 알려주세요.

Response from developer

안녕하세요, ㅏㅑㅡ새ㅐㅜㄹ님! 회원가입 과정에서 겪으신 불편에 대해 정말 공감합니다. 전화번호 입력 후 발생하는 오류는 매우 짜증날 수 있죠. 이 문제는 저희가 중요하게 생각하고 있으며, 빠른 시일 내에 해결하도록 하겠습니다. 앱을 꼭 이용해야 하는 상황이신 만큼, 조금만 더 기다려 주시면 감사하겠습니다. 여러분의 소중한 피드백에 감사드리며, 조속히 해결될 수 있도록 최선을 다하겠습니다!

Mal servicio

Es una batalla usar la app. No permite usar la tarjeta como método de pago. Tampoco te deja tomar viajes cuando quieres usar cupón que la misma aplicación te da. Tampoco respetan o toman el viaje cuando pones el precio, siempre tienes que tomar el precio que el conductor tiene y últimamente son muy robados casi el doble de lo normal.
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Annoying irrelevant notifications

It could be a good alternative to Uber, but once it's installed it keeps sending notifications even when you aren't in a place they operate. Makes it unhelpful as a ride hailing app cos silencing the spam turns off real notifications

Doggy business

Don't promote doggy business like this