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Difference Card Smart Mobile

Difference Card Smart Mobile

by EB Employee Solutions, LLC

394 ratings
42 reviews
💼 Business
🏥 Medical
Free

Details

  • Released
  • Updated
  • April 20, 2014
  • August 17, 2026

Features

Developer

EB Employee Solutions, LLC
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About

Manage your healthcare spending and savings on the go. This app offers personalized recommendations, helps you find affordable care options, and simplifies claim submissions with photo uploads. Access account balances, transaction details, and important messages securely.

✓Personalized healthcare recommendations
✓Explore low-cost healthcare options
✓Virtual medicine cabinet
✓Quick claim submission with photos
✓View account balance and transactions
✓Access pending claims and messages
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What users say

Summarized from real user reviews of Difference Card Smart Mobile. Based on 394 reviews and a 3.7/5 average, it highlights the 5 positives and 27 negatives reviewers mention most about this Business app.

Positive things

  • 👍User-friendly interface (mentioned once)
  • 🚀Efficient claims submission (mentioned once)
  • 💡Provider search tool (mentioned once)
  • ✅Easy balance checking (mentioned once)
  • ✅Direct deposit signup (mentioned once)

Negative things

  • 🐛Login issues (frequent)
  • 🐛Registration failures (frequent)
  • 🐛Blank screens after login (frequent)
  • 🐛App crashes/kicks out (frequent)
  • 🐛Difficult to navigate (frequent)
  • 🐛Information not easily accessible (frequent)
  • 🐛Vague instructions (frequent)
  • 🐛Slow loading times (frequent)
  • 🐛Inability to upload PDFs/scans (frequent)
  • 🐛Claim submission process confusing/difficult (frequent)
  • 🐛Requires separate account from website (frequent)
  • 🐛Poor UI/UX (frequent)
  • 🐛App not working after updates (frequent)
  • 🐛Permanent notification badge (mentioned once)
  • 🐛Confusing and technical (mentioned once)
  • 🐛Hard to load information (mentioned once)
  • 🐛Not user-friendly (mentioned once)
  • 🐛Terrible directions (mentioned once)
  • 🐛Login page always pops up (mentioned once)
  • 🐛Features not organized (mentioned once)
  • 🐛Doesn't include all website features (mentioned once)
  • 🐛Hard to submit a claim (mentioned once)
  • 🐛Incompetence and indifference (mentioned once)
  • 🐛Unoptimized UI/UX (mentioned once)
  • 🐛Glitchy password/Touch ID (mentioned once)
  • 🐛Invalid credentials (mentioned once)
  • 🐛Inefficient registration process (mentioned once)
See all reviews

What's New in Difference Card Smart Mobile

28.0.0

August 17, 2026

Stronger sign-in security • Multi-factor authentication is now available at sign-in, adding an extra layer of protection to your account and health information. Your new Wellness hub • Take your Personal Health Assessment right in the app and get personalized results the moment you finish. • Track your daily calorie balance and see how food and activity add up over time. • Set vision goals, earn achievements, and review your full wellness history in one place. • Improved accessibility throughout, with better screen reader support and adjustable text sizing.

More

User reviews

Most RecentHighest RatedLowest Rated

Horrible App

Nothing in this app works. it freezes every time you try to use it.
Keeping ït řeëalKeeping ït řeëal

Doesn’t function

The app is almost always down. Won’t let you verify a bank account, won’t send you a verification code. When you call, no one can help you with any question.
no sleep scoreno sleep score

App isn’t loaded

The app isn’t loading for me. Website is no better. It’s not like I need this or anything..
erynsmaerynsma

App is broken?

What happened? After 2.5 years, I can’t get logged in. Frustrated. Must call H.Q.
lisaangelfacelisaangelface

Can’t register

Downloaded the app and I am not able to register. It lets me verify my email but once I make a password it says there was a problem and to try again. It still won’t let register.
Love ❤️❤️❤️💋Love ❤️❤️❤️💋
See 37 more reviews

User experience

🐞

Reported Bugs

14 issues

Cannot log in after updates

Bug

Login button unresponsive

Bug

Blank screens after successful login

Bug

Permanent notification badge that won't disappear

Bug

App crashes or kicks user out

Bug

Registration process fails

Bug

Forgot password function not working

Bug

Cannot upload PDFs or scans

Bug

Claim submission process resets if switching apps

Bug

Square image requirement for uploads

Bug

App requires a separate account from the website

Bug

Login credentials invalid for app but valid for website

Bug

Touch ID/Face ID not consistently working

Bug

App is slow and not intuitive

Bug
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Requested Features

8 requests

Easier access to Difference card payment information on homepage

Feature

Ability to upload PDFs for claims

Feature

App should remember login status after Face ID/biometric login

Feature

Include all features from the full website, like adding bank accounts

Feature

Allow uploading of EOBs for claims

Feature

Improve claim submission process to handle images/screenshots better

Feature

Notification for claim denials/messages

Feature

Make the app more intuitive and less technical

Feature

FAQ

What does the Difference Card Smart Mobile App do?

The app allows users to manage their healthcare spending and savings on the go. It provides personalized recommendations, helps users find affordable healthcare options, and simplifies the process of submitting claims by allowing photo uploads. Users can also view their account balance, transaction details, pending claims, and important messages.

How do I get started with the app?

To use the app, you will need to register and create an account, even if you have a website account. Upon first use, you'll be guided to specify chronic conditions, load your virtual medicine cabinet, and add your health insurance provider for a personalized experience.

Is the Difference Card Smart Mobile App free to use?

Yes, the app is free to download and use. The description indicates it is a 'free app' from The Difference Card. However, it does mention 'in-app purchases' as a monetization model, suggesting some features or services might have associated costs.

What are the key features of the app?

Key features include personalized healthcare recommendations, exploration of low-cost healthcare options, a virtual medicine cabinet for smart spending decisions, and quick claim submission via photo. Users can also access their account balance, transaction details, pending claims, and messages.

Who is the target audience for this app?

This app is designed for individuals who want to take a more active role in managing their healthcare journey and finances. It's particularly useful for those looking to save money on healthcare, understand their spending, and streamline the process of submitting medical claims.