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Digital Invea

Digital Invea

by Viditure inc

323 ratings
66 reviews
💼 Business
📊 Productivity
Free

Details

Released
September 6, 2020
Updated
July 24, 2025

Features

Developer

Viditure inc
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Digital Invea screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐66
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📝6+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Streamline your Ethiopian passport and Origin ID applications from abroad. This app allows for secure submission of details, document uploads, and payments for new applications and renewals.

✓Apply for new passports
✓Renew existing passports
✓Apply for Origin ID
✓Secure document upload
✓Online payment processing
✓Fast application submission
Show original description

What users say about Digital Invea

Reviews of Digital Invea are mixed: the Business app is rated 2.9/5 from 323 App Store ratings. What users like most: fast passport processing and delivery (5-14 days), user-friendly and intuitive interface. Top complaints: high fees and overpriced services, inconsistent processing times (3-8 months for some users). Summarized from real user reviews.

Positive things

  • 🚀Fast passport processing and delivery (5-14 days)
  • 👍User-friendly and intuitive interface
  • 📱Convenient online application process
  • ⚡Quick application submission (under 15 minutes)
  • 📧Good email and SMS status notifications
  • 🎯Eliminates need for in-person embassy visits
  • 💬Responsive customer service (when working properly)
  • 📦DHL direct home delivery

Negative things

  • 💰High fees and overpriced services
  • ⏱️Inconsistent processing times (3-8 months for some users)
  • 🚫No refund policy for failed applications
  • 🔐Account lockout and login issues
  • 📍Limited country options in dropdown menus
  • ❌No application status tracking feature
  • 🔗Poor customer support accessibility
  • 🤥Misleading promises about processing times
  • 💳Payment required before eligibility verification
  • 🌍Geographic restrictions and eligibility issues
See all reviews

What's New in Digital Invea

3.1.5

July 24, 2025

Bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Application doesn’t even function.

Application doesn’t even function. Terrible service.
RRamziiiiiiiiiiiiiiiiiii

meh

The app itself is okay and not the most user-friendly, but the customer service support is nonexistent or barely there. Unfortunately, there is no better an alternative as of this writing. The people deserve better customer service support for the fees charged.
Ggabbypie

App not responding

I tried the app several times after finishing filling out the application couldn’t upload it’s completely useless!!!
G1Girma 1346

Horrible

They sent my passport without signature because my prior passport didn’t have one. The options they have don’t have anything listed for all the cases and they expect you to pay for it everytime they make a mistake. I’m paying together 600 something dollars to fix their mistake. Horrible service and system design and lack of accountability.
Show more
TToshiba31

Only USA Option

When trying to input address only the USA shows up in the drop down menu. Please fix asap!
@@!&¥
See 61 more reviews

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User experience

🐞

Reported Bugs

9 issues

Continue/submit button not responding or frozen

Bug

App crashes and requires restarting entire application

Bug

Automatic logout forcing users to redo entire form

Bug

Password reset verification code not sending

Bug

Account creation errors with phone number conflicts

Bug

Submit button not visible on smaller screens

Bug

Form validation issues with conditional fields

Bug

Repeated requests for same documents

Bug

Unable to scroll to access all form fields

Bug
✨

Requested Features

9 requests

Application status tracking system

Feature

Ability to edit or delete incomplete applications

Feature

Save and resume functionality that preserves data

Feature

Expanded country list in address dropdown

Feature

Clear instructions for fingerprint card requirements

Feature

Better documentation on eligibility requirements

Feature

Application review before payment

Feature

Multiple payment options

Feature

Real-time support chat with actual assistance

Feature

FAQ

What services does Digital Invea offer?

Digital Invea provides a comprehensive platform for Ethiopian diaspora members to apply for new Ethiopian passports and renew existing ones. It also facilitates applications for the Ethiopian Origin ID.

How does the application process work?

The app allows users to securely enter necessary details, upload required documents, and complete payments for passport and Origin ID services. The entire process is designed to be quick, taking approximately 5 to 10 minutes.

Is there a cost to use Digital Invea?

The application itself is free to download and use. However, there are associated fees for the passport and Origin ID services that can be paid through the app.

Who is the target audience for this app?

This application is specifically designed for individuals of Ethiopian origin living abroad (the Ethiopian diaspora) who need to manage their official identification documents.

How are applications processed?

All submitted applications are processed securely through an administrative panel at the INVIA centralized office. This digital approach replaces traditional manual and time-consuming documentation procedures.