Not working
This app not working properly please fix or have a way for people to connect with you when they have an issue.
Waste of time!
I was very pleased to find this site and didn't hesitate to download and apply it immediately. At first, I made a mistake by stating I was Ethiopian by nationality, which I am at heart but not on paper. Sadly, I got stuck when they asked me to submit an Ethiopian ID, the only option in the drop-down menu. I contacted them via WhatsApp but never received a response. I tried to resolve the issue myself, but there was no way. After waiting many days, I deleted my account to create a new one. This frustrating app keeps asking me to reset my password, but it never works. When I tried to create a new account, it recognized my phone and email, which I can not use to create a new one. Well, a waste of time, and I deleted the app.
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Stuck in authentication
I have tried to authenticate my phone multiple times with no code received. I hope this is an easy fix.
It does not work
After completing all sections, including the video and electronic signatures, the final step only offers digital ID (FAN and FIN) as an option. I’m in the US and can only provide an Ethiopian Yellow Card ID or a US passport. No options for those. Please fix this!
Can’t make a account
I’ve been attempting to make an account but the verification code won’t work!
