Old app was better!
I’ve been a customer for years. The app use o be simple to reorder - literally like four clicks. You use to get a 20% discount. That went away. So did the military discount.
The first time I used this version it locked me outta my account. No way to rest password. Called customer service and left a number for a return call. Still waiting two weeks later. Sent email the same day. Still waiting.
After 24 hours I was able to get back in my account. It’s essentially a webpage.
Since I never heard back from customer service I took my long term business to Lens Direct. Awesome customer service and prices.
The first time I used this version it locked me outta my account. No way to rest password. Called customer service and left a number for a return call. Still waiting two weeks later. Sent email the same day. Still waiting.
After 24 hours I was able to get back in my account. It’s essentially a webpage.
Since I never heard back from customer service I took my long term business to Lens Direct. Awesome customer service and prices.
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Eff this app.
Absolutely one of the worst apps I’ve ever used. I’ve tried to add my daughters prescription and it won’t let me time to start looking for a new place to get Contacts
Very easy to use app
I have been using this app for a few years now to reorder my contact lenses. It is very easy to use as my prescription information is already saved. I also get a discount by ordering through the app versus using the website so there is an incentive to keep using it.
Great price, easy to work with
This app works best for one person.. rather than a family sharing an account. It makes reorder super easy. It’s easy to upload your prescription and it’s also the cheapest I could find my daily contacts
Complicated to re-order
App worked great for a while. Now my contacts lenses are about to finish and it won't let me Re-order.
