i love ordering my contacts from here
Ever since i started ordering my bi-weekly eye contacts from here we have been saving money because the eye clinic that i go to doesnt provide the bi-weekly ones and only the daily ones which of course cost way more.. and so ever since i have been ordering from here i just fell in loveee they even give you a free contact case
Show more
Payment method needs work
App is easy to use for the most part , that being said I’ve ordered stuff on accident because it’s “to easy” you add stuff to cart then when you’re in the cart it’s just “place order” no let’s verify your payment your address just one click and it orders it. Pretty annoying considering all sorts of apps to usually go thru two or more steps before you hit that place order button
Show more
The company will only refund to original payment source, even if that payment source is now closed.
This company refused the refund except to the original payment source which is closed. The company had all verified information, but insisted on going through its own process despite having a recent order and a recent credit card from me. Not reasonable, not appreciated not going to use this company again. The prices may be competitive, but there are many other sources from which to buy these days.
Show more
Weird glitch or intentional?
Every time I open the app it opens right at the checkout cart with 12 boxes of contacts for each eye ready to purchase. The purchase is over $1200 and all I have to do is place the order. But my question is why does the app always open in the cart ready for me to purchase 24 boxes of contacts? I have removed it from the cart every time I open the app. And when I open it again it’s there in the checkout cart ready for me to purchase. Please fix this because I do not want to accidentally purchase 24 boxes of contacts.
Show more
horribly inefficient and frustrating
terrible experience. went through probably 10 attempts to do the virtual eye exam and still never got to the end. seems there are endless issues and errors, or endless loading on many steps… thought this was a quick way to get contacts but doesn’t seem to be any more efficient than just going to a real eye doctor as opposed to this company faking it. 0/10, do NOT recommend to anyone. just go to a real eye doctor and skip this BS… it is incredibly frustrating and inefficient.
Show more
