1 vs MARLÖ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
1
Easily renew your contact lens prescription with a quick in-app vision exam and order your lenses from the world's largest inventory. Get fast shipping and save with insurance benefits.
- Largest in-stock contact lens inventory
- In-app vision exam for prescription renewal
- Scan box or search for easy ordering
- Next business-day shipping
- Apply vision insurance benefits
- Free shipping, returns, and exchanges
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The 1-800 Contacts app is for people who want to check “renew my contact lens prescription” and “order contacts” off their list quickly! We see you. We’re here for you. Let’s do this. - Access the largest in-stock inventory of contact lenses anywhere. If your doctor prescribed it, we carry it (and sell it for less). - Simple ordering: scan your contact lens box or search for your brand - Get your contacts fast with next business-day shipping - Expired contact lens prescription? Renew it with our 10-minute in-app vision exam, ExpressExam. - Save even more with your vision insurance benefits. Look up your benefits and apply them at checkout. We carry the exact contact lenses your doctor prescribes, such as Acuvue Oasys, Biofinity, AirOptix, Precision1, but make it easier, faster, and cheaper to get them. Plus, if you just need to renew your existing contact lens prescription, you can skip the trip to the doctor's office for a full eye exam and instead take our vision exam from home. Same prescription. Better experience.™ Other perks of ordering from the 1-800 Contacts app: - Free shipping, returns, and exchanges - Tear a lens? We’ll replace it. - Really good 24/7 customer service from real, nice humans - Our adorable eyeball mascot - On vacation? Forget your contacts? We’ll ship to your hotel. - Pay with Apple Pay
MARLÖ
Manage your eye health and contact lens orders effortlessly with your eye doctor's practice. Receive timely reorder reminders, track your orders, and access personalized eye care tips. Find a local eye doctor if you're not yet connected.
- Contact lens reorder reminders
- Seamless ordering process
- Order status tracking
- Direct connection to eye doctor
- Find a local eye doctor
- Personalized eye care tips
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Your Eye Care, Simplified With the MARLO App, managing your eye health with your eye doctor becomes effortless. It's more than an app; it's your dedicated, digital eye care assistant. Seamless Ordering Experience No need to remember when to reorder your contact lenses. MARLO does the heavy lifting for you, offering a seamless ordering process. When you're running low, a friendly notification appears, reminding you to place an order. And with just a few clicks, your lenses are on the way. Stay in the Loop Curious about your order? The MARLO App tells you everything: from the status of your current order to expected delivery dates. And because the service is directly managed by your eye doctor's practice, you're not just buying lenses; you're staying connected to your trusted eye doctor. Not in MARLO with an eye doctor? No problem! We’ll help you find a MARLO eye doctor nearby. Ask Away Have a question? The MARLO Care team is always ready to assist. Whether you need help with the App or have a question about your order, quick and helpful support is just a tap away. Expert Eye Care, Now In Your Pocket No need to sift through webpages or generic articles for eye health information. The MARLO App offers tailored tips and resources to support your eye care journey. Download the MARLO App today and bring digital eye care into the palm of your hand!
Screenshots
Verdict
The clearest difference is rating: 1 at 4.9 against MARLÖ's 4.3. 1 also leads on ratings volume (143K vs 156) and review sentiment (49% vs 31%). MARLÖ's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (16.0 vs 26.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
1 holds the better App Store score, 4.9 against 4.3. That said, the two scores are not equally well evidenced: 1 has 143K ratings behind it against 156, so its average is the more settled of the two. Written reviews point the same way: 49% of 1's written reviews are positive against 31% of MARLÖ's.
1 ships an update weekly, MARLÖ every 3 weeks. The most recent releases landed on October 21, 2026 and October 14, 2026 respectively.
| Parameter | 1 | MARLÖ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (143K ratings) — better | 4.3 (156 ratings) |
| Positive reviews | 48.7% of reviews — better | 31.0% of reviews |
| Number of ratings | 143K — better | 156 |
| Update frequency | Weekly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #75 — better | — |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 26.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 45 MB | 100 MB |
| Age rating | 12+ | 4+ |
| Developer | 1-800 CONTACTS, Inc. | Alcon Vision, LLC |
Customer experience
1
MARLÖ
User reviews
1
From 143K App Store ratingsWhat we love
- 🚀 Fast and convenient ordering
- 👍 Excellent customer service
- 💡 Useful app features like prescription tracking and reminders
- 🚚 Timely and reliable delivery
Room to improve
- 🐛 Issues with app glitches and incorrect orders
- 🤔 Confusing prescription verification process
- 💰 Relatively high prices compared to competitors
MARLÖ
From 156 App Store ratingsWhat we love
- 👍 Easy to reorder contacts
- 👍 Convenient online ordering
- 👍 User-friendly interface (when it works)
- 👍 Free shipping offered
- 👍 Order tracking available
Room to improve
- 🐛 App is slow and buggy
- 🐛 Frequent errors and glitches
- 🐛 Cannot order contacts
- 🐛 Account creation issues
- 🐛 Login problems
Bugs and requests
1
Reported bugs
2 issues- App not recognizing Canadian addresses
- Incorrect contact lens prescriptions being shipped
Requested features
3 requests- Ability to easily view prescription expiration date
- More color contact lens options
- Better integration between app and website
MARLÖ
Reported bugs
18 issues- Deletes family members upon login
- App is slow and doesn't work half the time
- Cannot sign up without agreeing to texts
- Takes weeks to process orders
- App will no longer allow ordering through patient portal
Show 13 moreShow fewer
- Messaging feature is broken
- App doesn't let you get past the main screen to order
- AI help is unresponsive
- Doesn't recognize prescription validity (e.g., 2 years vs 1 year)
- Cannot change permissions, preventing access to main screen
- Tracking permissions required to use app
- Cannot access prescription details even after setting permissions
- Cannot select security question during account creation
- Security question arrow won't click
- App loads slowly and errors out often
- Emails not received for password reset
- Cannot get app to load any pages (blank pages with cookie symbol)
- Cannot open account after initial use
Requested features
6 requests- Allow ordering of glasses prescriptions
- Improve AI help functionality
- Fix account creation issues
- Allow users to bypass promotional texts
- Improve prescription validity recognition
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- Fix blank pages and unresponsive elements
In-app purchases
1
No in-app purchases
MARLÖ
No in-app purchases









