My Memorial Hermann™ vs MARLÖ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Memorial Hermann™
Manage your health and connect with care providers efficiently. Schedule appointments, access medical records, communicate with your doctor, and track health data all in one convenient platform.
- Schedule in-person or virtual appointments
- View medical records and results
- Complete pre-appointment paperwork
- Send secure messages to care team
- Review medications and visit notes
- Upload health and fitness data
Read full descriptionHide full description
My Memorial Hermann™ connects you to care faster and makes it easier to manage your health, all in one place. With My Memorial Hermann™ you can • Schedule in-person or virtual care, including same day or next day • View medical records and results • Complete paperwork before your appointment • Send secure messages to your care team • Review medications, immunizations, and visit notes • Notify your provider when you’ve arrived • Receive personalized support for your unique health journey • Upload health and fitness data, including data from the Apple health app At Memorial Hermann, your care is our priority. Our network of quality physicians, hospitals, and specialty facilities serve the greater Houston area with expertise curated for your needs.
MARLÖ
Manage your eye health and contact lens orders effortlessly with your eye doctor's practice. Receive timely reorder reminders, track your orders, and access personalized eye care tips. Find a local eye doctor if you're not yet connected.
- Contact lens reorder reminders
- Seamless ordering process
- Order status tracking
- Direct connection to eye doctor
- Find a local eye doctor
- Personalized eye care tips
Read full descriptionHide full description
Your Eye Care, Simplified With the MARLO App, managing your eye health with your eye doctor becomes effortless. It's more than an app; it's your dedicated, digital eye care assistant. Seamless Ordering Experience No need to remember when to reorder your contact lenses. MARLO does the heavy lifting for you, offering a seamless ordering process. When you're running low, a friendly notification appears, reminding you to place an order. And with just a few clicks, your lenses are on the way. Stay in the Loop Curious about your order? The MARLO App tells you everything: from the status of your current order to expected delivery dates. And because the service is directly managed by your eye doctor's practice, you're not just buying lenses; you're staying connected to your trusted eye doctor. Not in MARLO with an eye doctor? No problem! We’ll help you find a MARLO eye doctor nearby. Ask Away Have a question? The MARLO Care team is always ready to assist. Whether you need help with the App or have a question about your order, quick and helpful support is just a tap away. Expert Eye Care, Now In Your Pocket No need to sift through webpages or generic articles for eye health information. The MARLO App offers tailored tips and resources to support your eye care journey. Download the MARLO App today and bring digital eye care into the palm of your hand!
Screenshots
Verdict
The clearest difference is review sentiment: My Memorial Hermann™ at 66% against MARLÖ's 31%. My Memorial Hermann™ also leads on rating (4.7 vs 4.3) and ratings volume (2.9K vs 157). MARLÖ's advantage is update cadence (every 3 weeks vs every 7 months) and iOS requirement (16.0 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Memorial Hermann™ holds the better App Store score, 4.7 against 4.3. That said, the two scores are not equally well evidenced: My Memorial Hermann™ has 2.9K ratings behind it against 157, so its average is the more settled of the two. Written reviews point the same way: 66% of My Memorial Hermann™'s written reviews are positive against 31% of MARLÖ's.
My Memorial Hermann™ ships an update every 7 months, MARLÖ every 3 weeks. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.
| Parameter | My Memorial Hermann™ | MARLÖ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.9K ratings) — better | 4.3 (157 ratings) |
| Positive reviews | 65.7% of reviews — better | 31.0% of reviews |
| Number of ratings | 2.9K — better | 157 |
| Update frequency | Every 7 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 182 MB | 100 MB |
| Age rating | 17+ | 4+ |
| Developer | Memorial Hermann Healthcare System | Alcon Vision, LLC |
Customer experience
My Memorial Hermann™
MARLÖ
User reviews
My Memorial Hermann™
From 2.9K App Store ratingsWhat we love
- 👍 User-friendly app
- 🚀 Convenient access to medical information
- 💡 Helpful for managing appointments and prescriptions
- 🚀 Improved app experience compared to previous version
Room to improve
- 🐛 Unreliable app functionality
- 🤔 Difficulty finding doctors and scheduling appointments
- 🤔 Poor communication with doctors and staff
- 🤔 Missing patient information after migration
MARLÖ
From 157 App Store ratingsWhat we love
- 👍 Easy to reorder contacts
- 👍 Convenient online ordering
- 👍 User-friendly interface (when it works)
- 👍 Free shipping offered
- 👍 Order tracking available
Room to improve
- 🐛 App is slow and buggy
- 🐛 Frequent errors and glitches
- 🐛 Cannot order contacts
- 🐛 Account creation issues
- 🐛 Login problems
Bugs and requests
My Memorial Hermann™
Reported bugs
3 issues- Login issues and app crashes
- Inability to view or print imaging orders
- Discrepancies between app data and actual medical records
Requested features
4 requests- Ability to send messages directly to doctors
- Clearer display of lab results and medical terminology
- Improved search functionality for doctors and services
- Option to schedule various appointment types within the app
MARLÖ
Reported bugs
18 issues- Deletes family members upon login
- App is slow and doesn't work half the time
- Cannot sign up without agreeing to texts
- Takes weeks to process orders
- App will no longer allow ordering through patient portal
Show 13 moreShow fewer
- Messaging feature is broken
- App doesn't let you get past the main screen to order
- AI help is unresponsive
- Doesn't recognize prescription validity (e.g., 2 years vs 1 year)
- Cannot change permissions, preventing access to main screen
- Tracking permissions required to use app
- Cannot access prescription details even after setting permissions
- Cannot select security question during account creation
- Security question arrow won't click
- App loads slowly and errors out often
- Emails not received for password reset
- Cannot get app to load any pages (blank pages with cookie symbol)
- Cannot open account after initial use
Requested features
6 requests- Allow ordering of glasses prescriptions
- Improve AI help functionality
- Fix account creation issues
- Allow users to bypass promotional texts
- Improve prescription validity recognition
Show 1 moreShow fewer
- Fix blank pages and unresponsive elements
In-app purchases
My Memorial Hermann™
No in-app purchases
MARLÖ
No in-app purchases
