DiscoverCars-Car Rental & Hire User Reviews

Customer Experience

Positive experience58.5% of reviews
Neutral1.7% of reviews
Negative experience39.8% of reviews

~ Based on 352 written reviews from the US App Store.

Is DiscoverCars-Car Rental & Hire Safe?

DiscoverCars-Car Rental & Hire appears safe based on user ratings. AppsHunter Safety Score for DiscoverCars-Car Rental & Hire is 96/100.

This assessment is based on 1,167 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.5% of ratings point to a safe experience
0.8% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 1,167 App Store ratings for DiscoverCars-Car Rental & Hire.

Is DiscoverCars-Car Rental & Hire Legit?

DiscoverCars-Car Rental & Hire appears to be a legitimate app. AppsHunter Legitimacy Score for DiscoverCars-Car Rental & Hire is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Très déçu, c’est une pure arnaque

Expérience extrêmement décevante avec DiscoverCars. J’ai réservé un véhicule à l’aéroport à un tarif intéressant, mais sur place, le loueur a refusé de me remettre le véhicule au motif qu’une carte d’embarquement était obligatoire — une condition qui n’était pas clairement indiquée lors de ma réservation.

Le support m’indique qu’il ne peut pas activer directement le remboursement et me renvoie vers une procédure fastidieuse. À ce jour, toujours aucune nouvelle.

Manque de transparence, service client inefficace et remboursement toujours en attente. Je déconseille fortement.
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Easy and Informative

I found DiscoverCars straightforward and easy to book with. I haven’t gone on my holiday yet but so far I’m impressed with the ease and amount of info on the website.

Response from developer

Hi Cindy, we're delighted you found our car rental mobile app straightforward and the booking info helpful for your car hire. Have a wonderful holiday — we’re here if you need help with your car rental journey. Eva Smith Community Manager

Nightmare

If you want your vacation to be a nightmare, i recommend Discover car.
You really will experience it firsthand

Response from developer

Hi Bbarqi, we’re sorry your car rental felt like a nightmare. DiscoverCars is a car rental mobile app (comparison), not the rental company. Email reviews@discovercars.com with your booking number and review link and we’ll assist. Eva Smith Community Manager

Smooth process

Very easy booking process. Almost makes me suspicious how the reality will be.

Response from developer

Hi canczech - delighted booking was easy. We understand the worry; as a car rental comparison platform, our car rental mobile app can help if anything comes up at pickup. Email reviews@discovercars.com with your booking. Eva Smith Community Manager

Great service

I’ve used the service at least six times and I have never had a problem great prices and great personal service. Thank you DiscoverCars.

Response from developer

Hi Mimiandi1234, we're delighted you've used us six times and enjoyed the great prices and personal service. Glad our car rental mobile app made your car rental journey smooth — thanks for choosing DiscoverCars! Eva Smith Community Manager

Easy to use

Good

Excellent, reliable service

This is the 3rd time now that I have used discover cars and they are always helpful, professional and reliable.

Great service

I have used Discover Cars the past 5 months and they’ve been great. I had a huge bill for a cracked windshield in Australia but the Discover Cars covered it. A couple of times the rental car companies tried to charge more than what I booked for on Discover Cars but after I showed them my reservation details they charged me what I was quoted with Discover Cars.
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Response from developer

Hi J2336, we're glad our car rental mobile app helped get your cracked windshield covered and that showing your booking fixed the car hire charge. For anything else, email reviews@discovercars.com. Eva Smith Community Manager

Great service

Great service , great prices

Service top excellent rapport qualité prix

Très bon service

Always good deal

I’ve used this service three times so far and have always been very satisfied. I’ve never had any issues picking up the car from the local rental agency, and the price was always much lower than when I tried booking directly with the rental company.

Response from developer

Hi Ktoś9999, we're delighted our car rental mobile app helped you secure cheaper car hire and smooth pickups across three bookings. We're glad you’re satisfied—if you ever need help, we're here. Eva Smith Community Manager

Scammers

I booked through Discover Cars and paid in advance for their Full Coverage, believing I was fully protected. At the rental desk I was then sold a second, overlapping "Body Protection," plus a roadside assistance charge I was never told about, so I ended up paying twice for the same protection. At no point, in the booking or at pickup, did anyone tell me I already held equivalent coverage.

When I complained, Discover Cars said their coverage is a separate product the rental company does not recognize at the counter, and pointed me to the supplier. The supplier pointed me straight back to Discover Cars. Each blamed the other, and neither took responsibility. In my experience the two systems are set up so they never talk to each other, which conveniently lets both sides deflect accountability and refuse a refund.

I met every payment requirement with a credit card in my own name, and no deposit was even required, so there was no reason I needed extra protection at the desk. I felt tricked into paying for something I already had. Check your coverage carefully before booking, and know that if something goes wrong, you may be passed back and forth with no resolution.
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Response from developer

Hi akhalajzadeh, we're sorry you paid overlapping cover. DiscoverCars is a car rental mobile app/comparison platform, not the rental supplier. Email reviews@discovercars.com with booking # & review link so we can help. Eva Smith Community Manager

Réservation simple et rapide

Efficacité

Good app

App was easy to navigate.

Great value

These guys do an amazing job at giving the best rates and decent cars. Always reliable. Thanks

Regular travel user

I use this sight all the time to book my hire car in Cyprus
Such a good range of company’s to choose from at brilliant prices

بعد مقارنة الاسعار التطبيق هذا هو الافضل و الاقل بالاسعار

الافضل

Fácil e seguro

Excepcional atendimento

Très efficace et rentable

J’utilise cette application depuis plus de 6 ans, aux Açores, en Suède, en France, en Irlande, les agences de location sont professionnelles et très arrangeantes, jamais aucune difficulté et un seul litige rencontré qui a été résolu rapidement et facilement. Cette application est une référence !

Response from developer

Bonjour Jeff, nous sommes ravis que notre car rental mobile app vous accompagne depuis 6 ans et que vos expériences de car hire aient été si positives. Votre fidélité nous motive énormément. À bientôt ! Eva Smith Community Manager

Très bon service

Le service est rapide