Discovery Insure User Reviews

Top reviews

Over strict car nanny

The app has two serious problems. The first is that it can drain your battery if you leave it active. The second problem is that nanny is seriously over strict and inaccurate on driving behavior. I patrol for the neighborhood watch and at 30km/h it keeps penalizing me for breaking and cornering. Don’t even start me on cell phone use. The old version was way better
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Drains battery

This update is killing my phone battery. This issue was fixed with a previous version, but has been re-introduced with the latest 7.1.2 update.
Battery usage was 47% for background usage and I didn’t drive anywhere in that time. Please fix this!

The app doesn’t work

The app doesn’t work. Can’t put it on my phone screen? It was also somehow deleted

Shortcomings

1 The current app is excessively
battery intensive
2 It penalizes my secondary driver for cell phone use even though I am driving
3 The app does not recognize the type of vehicle. My big Everest has much more body movement than a small car and the app sees heavy breaking and cornering where it does not exist. 80000km on the original brake pads substantiate my statement
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Worst app I have ever used, nothing works

Nothing works. Can’t find anything. Dysfunctional. You can’t even call the user interface, a user interface. Full of bugs. Shocking. Only reason I am giving a 1 star, is because I could not go to zero. Do better.

Work on Battery Drain

If I must be spied on for my driving habits, please at least cut the background drain on my ios16 phone.

Drains battery

The latest version (6) drains iOS battery life. Getting background activity of 30% in iOS.

Tracks you when not driving

Huge invasion of the right to privacy. You could make it track only when driving but instead insist on always on. Not happy with this breach of my constitutional right.

Soul l-sucking, joy-killing app

If you want an app that takes all the joy out of driving this is it. Defensive driving? Forget about it - if a child’s ball rolls out into the road ahead don’t brake, or swerve - the app doesn’t like defensive driving. No posted speed limits as in half the Eastern Cape? Well you’d better assume that the speed limit is 40 kmh the whole trip otherwise you’ll end up with zero points and feeling like an idiot. Leave your car idle for a few days? Don’t do it, the nerds who developed this app made the app assume you’ve disabled the sensor. Try to complain through the contact feature on the app? Nope, it will give you a constant “Internal Sever Error” message. DON’T DO IT!
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Happy car owner

So hyped to earn points for good driving.

App doesn’t always work

App hasn’t worked since Xmas day and doesn’t send info to Vitality.. I get a notification of the results after my drive, but all point still stay at zero - even my no drive days. A call Centre person said I had to switch phone to airplane mode, then switch phone off, then switch phone on, then switch airplane mode off, then open the app again - and then it should work.. I’m not holding my breath... it seems there are problems with this app and iPhone users..
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Drives not recording

Sometimes a drive is not recorded in spite of the phone present and all functions turned on and still the reason no phone present

Great app!

Great app and great concept!

Vitality Drive Failure

Since Vitality Drive was launched I have driven with more care and achieved Platinum level. BUT for the last two months the system has been broken and Discovery either can’t or won’t fix it. I achieve the maximum daily points for my Driver Profile but the points are not pulled in to the total and for some inexplicable reason, the total sits on 20/750 fir the entire month. Result - less than half the fuel reimbursement that I am entitled to, and a declining Driver Profile and points every month. However, there is another result- I am now looking for another insurer after 6 years with Discovery Insure. Goodbye to my approx R3900 per month premium Discovery...
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Not good at all

App doesn’t work properly!!

Inertia problem

The frequent updates on Discovery Insure 2.0 tells you they’ve got it wrong. It is far too sensitive, I’m getting penalized for cornering where I wasn’t previously. I either drive like a Grandma or take a different route, I have 4 tight corners to negotiate before getting to a main road. I do hope that sort it out, there are other, equally, beneficial car insurers!!
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A step backwards

Horrible! Not nearly as useful as the older version- heavy on battery and doesn’t record trips for ages if at all? Rethink please

False reading on steep inclines

I have just installed the app and I am getting reports of excess braking and acceleration when driving slow and carefully. I live in an area with very steep hills and this causes the accelerometer to give false readings. Please fix this.

Fantastic

App work great on iPhone, i get 600 back for over 3 years! Fantastic. Love it

Discovery should do better

This app kills your battery life. Discovery needs to change this app so we can benefit on discovery drive. Massive let down.