These guys are literally a joke
They don’t issue refund or do anything about it.
face cream
Trusted
MN
Great
Not reliable at all
Response from developer
Dear Rishi, Thank you for your feedback. We’re sorry to hear about your experience. We couldn’t find any order details—please share your order number or registered email so we can assist you. Contact us at happy@distacart.com or +1 855 253 4782 for more clarification. Thank you, Customer Happiness Team
Checkout is broken and customer support not great
Response from developer
Dear John Abraham, Thank you for your review. We sincerely apologize for the inconvenience you experienced with the Dista app, including the checkout issue and the difficulty reaching our support team. To help us investigate and resolve this matter as quickly as possible, please share a screen recording of the issue you're encountering. This will allow our team to better understand the problem and provide the most effective assistance. Please reach out at happy@distacart.com or call us at +18552534782 if you need any further assistance. Thank you, Customer Happiness Team!
Dista is great
Over priced products
Response from developer
Dear Peedgaj, Thank you for taking the time to share your experience with us. We understand your concern about pricing. Our prices are all-inclusive, covering duties, taxes, careful packaging, and international shipping, which helps ensure your order arrives safely and without any unexpected charges. They also reflect the costs of authentic sourcing and secure handling of the products. The shipping charges will be based on the order value. We truly value your feedback and have shared your thoughts with our team as we continually review our offerings. Your input helps us improve and provide the best possible experience for our customers. If you’d like to discuss further or have any questions, please feel free to reach out to us at happy@distacart.com or call +1 855-253-4782. We’re always happy to assist. Thank you, Customer Happiness Team
My order for Castor Oi
My advice to customers is safe yourself the money and headache as this website is so unreliable and unresponsive!!!!!!!!! I will never order anything from Dista again!!! This review serves as a warning to potential customers as well.
Response from developer
Dear Sarvess Govindarajalu, We sincerely apologize for the experience you had with this order and completely understand how frustrating this situation must be for you. We would like to inform you that, according to our records, the shipment was successfully delivered on April 6. Your feedback has been shared with our internal team for further review, as we are always looking for ways to improve our services and provide a better delivery experience for our customers. We have sent an email with the resolution. Please check and revert to it.
I Always use Dista
Nice
Fraud App
There is no proper customer support contact number to speak with anyone directly. On top of that, there are no clear updates or accurate order status provided in the app. It feels like once they take your money, there is no accountability.
Very unprofessional service. I would not recommend this app to anyone. Please be cautious before ordering.
