Documented Reviews: Is It Legit?

Customer Experience

Positive experience75.0% of reviews
Neutral0.0% of reviews
Negative experience25.0% of reviews

~ Based on 12 written reviews from the US App Store.

Is Documented Safe?

Documented: Custody Logs appears safe based on user ratings. AppsHunter Safety Score for Documented is 94/100.

This assessment is based on 313 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
2.2% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 313 App Store ratings for Documented.

Is Documented Legit?

Documented: Custody Logs appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Documented is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Easy to use!

A quick and safe way to record timestamped interactions/events with your kids. Would recommend!

Response from developer

It's wonderful to hear that you're enjoying the app and finding it easy to use for recording important moments with your kids! Thank you for your recommendation!

Thankful Parent

Haven’t had a chance to fully use just yet but I like where it’s taking me and how much it’s helping so far great way to keep everyone accountable and keep records without any alterations

Response from developer

It's wonderful to hear that you're finding it helpful so far! We appreciate your feedback. If you have any features you want to see added or anything we can improve please let us know.

A must have

Phenomenal tool to manage complexity and preserve facts.

Response from developer

Thank you so much for the kind words!

Life saving app for high conflict parents

Thank you. You have made my life so much easier.

Response from developer

We're glad to hear our app has made such a positive impact on your life. Thank you for sharing your experience!

Hi, I use Documented

Could you please add an option to set a separate app passcode, different from my phone passcode and Face ID? I would like to lock the app with a password only I know for the app. Thank you for considering it.

Response from developer

Thank you for the feedback and we agree, this is a good feature to have. It will be in our next release in a couple days.

All over the place?

This is one of the most confusing parenting apps.
After looking at the reviews I figured it would be worth it, but the Apple reviews seem very forced and unreal🤦🏽‍♂️

Response from developer

Thanks for the honest feedback, and we’re sorry the app felt confusing. Documented does one thing: it keeps a dated, timestamped record of what happens with your kids, so it’s ready to hand to your attorney if you ever need it. If something wasn’t clear, like where to start or what an entry is for, we’d really like to know which part. Email us at support@documented.co and we’ll walk you through it, and we’ll use what you tell us to make it simpler for the next parent.

Wish I had this years ago

When first going through my divorce and child custody, this app would have been everything I needed in one place instead of “hearsay” and scrambled on documents that weren’t worth anything in court. This app allows all things to be documented with photos, locations, and notes in real time.

Response from developer

It's fantastic to hear that this app has made such a positive impact on your organization and documentation needs during a challenging time! Your insights about its comprehensive features are invaluable, and it's wonderful to know you found it useful for your situation. Thank you for sharing your experience!

Roadblocks No More!!!

I’ve been dealing with a very nasty family court situation for about a year now. If your experience is like mine, I’ve learned a large part of my attorney fees are time spent discussing timelines, specific dates and various other details that are mentally taxing to keep track of.

I’m also convinced these family court attorneys don’t really care who “wins”. They just want to remain on the clock. This app cuts right through that and keeps EVERYONE accountable.

Since downloading this app, the game has changed and I’m confident it would significantly help anyone who uses it. It’s user friendly beyond measure, which is nice for me and my lack of technological prowess.
Show more

Response from developer

Thank you so much for taking the time to share this! We know how overwhelming it can be to keep track of everything during an already stressful family court situation. Hearing that Documented has helped you feel more organized, confident, and in control is exactly why we built it. We're truly grateful for your support and wish you all the best moving forward.

Crashing

I pay for the subscription, and for some reason everytime I try to generate a pdf the app freezes then crashes. Very inconvenient.

Response from developer

We’re really sorry you ran into this. We found the issue causing PDF exports to crash and have pushed a fix that should be live today. Thank you for flagging it, and we appreciate your patience.

Love it! But could use additional options!

I’m just trying out this app for the first time but I really like it so far! It definitely makes record keeping much simpler and faster! It could use some additional options though for the categories and family set-up. Additional categories such as: FaceTime calls, missed visits, etc. would be great. It would be even better to be able to create your own additional categories to go along with the auto-generated options. It would be nice if the “family & set-up” section included supervisors for those families that require supervised visitation.
Show more

Response from developer

Thanks for the review Kate! We are going to incorporate your ideas in the coming week and get it live. Great suggestions! If you have any other ideas for the product please let us know.

Receipts for co-parenting. Worth every second

Finally an app that treats parenting records the way they should be treated. Sealed the moment you write them, independently stamped, and completely private. It’s fast enough to use in the parking lot before pickup. Simple, fast and trustworthy just what I needed.

Response from developer

Thank you so much for this incredible review! You described exactly what we set out to build: a simple, secure way for parents to document what matters, right when it happens. Knowing that Documented is making a difference in your everyday life means everything to our team. We're so grateful for your trust and support!

So simple

I’ve only been using this app for a few days but I love how simple it is to log events and keep track of my parenting and how I show up.

Response from developer

Thank you so much! We love hearing that Documented is making it easier to capture the moments that matter. Parenting takes so much effort, and it's just as important to document the things you're doing right. We're grateful to be part of your journey and really appreciate your support!