Love Dogtopia
I like that we can easily schedule an appointment on the web and enjoy the webcam to see how my beautiful Dakota is doing. The location is also very convenient.
The app stinks
My dog loves Dogtopia but the app is terrible. The cameras take forever to load and then freeze up. Constantly getting an error when I open the app.
Webcams constantly freeze
We took our dog to dogtopia for the meet and greet and free day of daycare afterwards. Staff was friendly and meet and greet was fine, but the webcams were absolutely awful in the app. It never seems to load well, constantly is frozen, I have to kill the app multiple times and then try to get it to reload again, and just read all the recent reviews and this is definitely an ongoing issue with the app. If you guys actually care about your customers and the dogs like you say you do then the app and webcams should be fixed and updated ASAP. Pretty sad when technology is at its peak right now and my house cameras work better than the garbage nest cams that dogtopia has. Not sure if I will be bringing my dog back now because of this huge issue. Listen to your customers and reviews and fix the app and webcams. It’s disappointing and a huge turn off to a potential long term customer.
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Please Fix
Can you please fix the pop up from asking every time the app is launched if we want a tour, and then having to confirm we do not want a tour? Even if you do the tour, it still asks if you want it. We don’t. We can figure it out. Also cameras stop all the time. Thanks!
Buggy App
This app has said from day one that user details could not be fetched. Then it asks if I want to take a tour each and every time I open it. Highly annoying.