Good but can be better
I was excited to get this collar and still excited to see how it works out. No subscription fees, easy boundary set up in app, and easy adjustments to corrections or fence if needed. One issue I’m finding is that the GPS signal gets lost in the trees or under our wrap around porch fairly easy. I have high hopes and will report back after using for a few weeks.
Response from developer
Thank you for sharing your experience! We’re thrilled to hear you’re excited about your new collar and that the setup and adjustments have been easy. We’ll continue striving to improve, especially with GPS performance in areas with trees or covered spaces. We truly appreciate your feedback and look forward to hearing how it works out over the next few weeks. If you need any assistance, please don’t hesitate to reach out to our team at 1-888-811-9111 (M–F, 8 AM–4:30 PM PT) or Info@dogtrasupport.com.
Good but can be better
Response from developer
Thank you for sharing your experience! We’re thrilled to hear you’re excited about your new collar and that the setup and adjustments have been easy. We’ll continue striving to improve, especially with GPS performance in areas with trees or covered spaces. We truly appreciate your feedback and look forward to hearing how it works out over the next few weeks. If you need any assistance, please don’t hesitate to reach out to our team at 1-888-811-9111 (M–F, 8 AM–4:30 PM PT) or Info@dogtrasupport.com.
Decent Product
Response from developer
Hi Scooteria, Thanks for your feedback! Walking the boundary is a great way to understand your lines. We recently released a firmware update to improve GPS stability. If you need any help, reach out to our team at 1-888-811-9111 (M–F, 8 AM–4:30 PM PT) or Info@dogtrasupport.com
Doesn’t work unless app is on
Response from developer
Thank you for your feedback! Please make sure you are using this product outdoors. If you need further assistance, please contact us at info@dogtrasupport.com
