Log in error
I’m unable to log in to the app today
FACE ID is gone
I use Face ID for my banking to quickly get in and out and it glitched and everything kicked me out. Went back in and now Face ID is gone and now I can’t quick check my bank info. Tried deleting the app and logging back in but to no avail. Update is misleading
New update
New update is not working not able to login through the mobile app or the website.
Not thrilled
Was forced to download the newest app for the bank. First time using it and already do not like it. Why waste the money making it all fancy. A plane generic app like before would have been better
Mobile deposit is beyond useless.
Don’t even bother using the mobile deposit, the process takes days on end because apparently the processing department has to approve everything and they take their sweet time in doing so.
If Only
Yes indeed,if only every financial institution was as reliable and accurate as Dover Federal Credit Union! I’ve been a member since the 1980s when I was an Airman stationed at Dover Air Force Base. The great folks at DFCU that just get it right constantly are to credit for the superb overall rating of this institution. I can say exactly the same about the civilian workforce at DAFB that sent me off to a 20 year career while my finances were meticulously managed by DFCU. Thank You Dover!
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Horrible
Worst bank possible impossible to make a truck payment have a 2021 ram and it’s like jumping threw hoops to pay my payment cause the app and website make you use a external site that’s hard to understand or find at times then they charge you a convenience fee what’s convenient about taking an hour to pay a bill horrible will refinance soon
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Long lines
No way to know when branches will open for normal banking. There are no updates to normal banking procedures. No way to know what is going on with the leadership of this bank.
Crappy system
Have been trying to deposit a check since last week. App won’t work. Went to App Store, still wouldn’t work. Had trouble before this virus hit & went to bank in person. Was told everything was in working order. Have called bank, tried Wednesday to deposit at 2 different banks before 7 pm, both closed, got in line today, don’t want to use a tank of gas. Next step will be to find a new credit union in the area
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Not it!!!
I don't like to new app at all, can’t use my old password and can’t see my pending deposits which i loved to see days before my payday .. I’m thinking about switching to Del One!!!
Logging in with new logging id is impossible!
Please get some QA testers to test this application before putting it live! There is a show stopper that I’m experiencing while trying to create a new login I’d. Although I have all the correct credentials for the login I’d, the app still won’t let me continue. This is huge reputational risk!
Works fine
Convenient
Account transfer
Easy as pie
THE BEST CREDIT UNION EVER!
Dover Federal Credit Union is the best credit union I’ve ever banked with. After having a bad experience with another popular credit union I swore to never use one again. A relative told me to at least give DFCU a try & I’m so glad that I did! They are always so friendly & courteous when you contact them. If there’s ever an error on their part they take full responsibility for it & act quickly to rectify the problem, not try to blame it on the customer or someone else. I assure you I’m here to stay.
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DFCU
I love my banking experience with my bank. So easy!!!!!
Forcé close
Ever since the latest update my Touch ID now forces the app to close rather than logging me in.
Face ID
With the last update, Face ID no longer works.
poor structured app
I’ve been using the app for a number of years and the quality is extremely poor. It doesn’t accurately show your available balance . It doesn’t process my transactions in time. It takes 3-7 days to even process my transactions. Making my bill pay a hassle,promoting late fees and causing overdraft in the mist. There has been over 50+ dollars that I’ve had to pay as a result of this negligence.
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Deposits not processed
The app works fine for transfers and account information. Unfortunately, when I moved out of state it didn’t process very important deposits through the app. The checks were bank drafts & from law firms, not from Mr. John Doe. Very frustrating and caused me more $ to overnight the original checks to be deposited.
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Not very good
Every time I try to make an internal transfer it says it can’t be completed at this time. Always on the weekends this app doesn’t work!! Please change it.
