Love it
I love Shipt needing something full time or part time it’s great!!!
Good side gig
I do love this because they lay the aisles and everything out for you and makes the shopping super easy although I do wish I got more than just target orders. It’s decent side money if you bust your butt and get the right orders, you can make decent money.
Bad rating system
A customer rates badly for some random issue I never know about. Shipt's "rating forgiveness" is an AI bot that just auto denies it. I feel less and less valued by Shipt as a shopper.
Order cost
Dislike I can’t see the value of the order anymore on the pay screen. Other shoppers don’t either
Racist/sexist
Orders are distributed based upon your race and gender. As a target owned company you come to expect nothing less. They steal your tips and lower your pay as gas prices rise.
Overall I’m starting to be over it with this app
I’ve been with Shipt for 8 years now and I really like the flexibility it gives you. But I do have some issues that needs to be addressed.
Tips
- Even though I know no one is forcing us to do this job but it would be nice for the same customers who order multiple times to give a tip to the shopper. That’s a lot of time, money and energy that goes into driving to the store, shopping then driving 15-20+ minutes to the customers house or business for a small payout. I’ve seen customers order $100-$300+ worth of groceries and don’t ever leave a tip but they have the funds to spend that much on groceries and not wanting to go out and get their items themselves. Also tips need to be paid out immediately and not giving the customer 14 days to figure out if they want to tip or not.
Rating System
- As a shopper, it would be nice if we have the opportunity to rate the customer on how the order went for us, their communication and etc instead of it only being the customer rating us. There are some things that are out of our control that may take affect on our rating and that’s making shoppers not receive multiple orders in a day or week. Some of these customers are giving great customer service but for some reason I’m getting low scores out of the blue. I’m starting to think they’re doing it because to getting out of paying for an order and to get some credit. But it needs to be investigated more on how these ratings are going.
Location
- When it comes to accepting an order, please make sure it’s close to either the customers house or your house so that way we’re not driving 20 plus minutes to the store then drive back another 20 or 30 minutes for drop off. For example: I take orders from Conyers and McDonough, Georgia and there have been several times where the customers address says McDonough but the closest store that’s near their house is in Conyers but the app automatically wants you to go to the store in McDonough.
Gifts/Milestones
- Please add a gas card as a gift instead of constantly giving out Shipt T-shirts.
Returns
- There have been times where I had to return all the items back to the store because either the customer wasn’t at home and not communicating or the customer decides to cancel the whole order. The customer needs to get their money back but the shopper should be able to take whatever items they had shopped home with them. That’s too much extra time driving back and forth to the store and a lot of energy being used.
Orders
- Please calm down with these unnecessary bundle orders. Majority of these bundled orders shouldn’t even be bundled at all because both of the customers don’t live near each other and also Shipt likes to put two orders with two different time frames.
Get this app together and please stop with these multiple updates to the app!! Every time there’s an update or an error, I always get a glitch to where I don’t receive no orders at all.
Tips
- Even though I know no one is forcing us to do this job but it would be nice for the same customers who order multiple times to give a tip to the shopper. That’s a lot of time, money and energy that goes into driving to the store, shopping then driving 15-20+ minutes to the customers house or business for a small payout. I’ve seen customers order $100-$300+ worth of groceries and don’t ever leave a tip but they have the funds to spend that much on groceries and not wanting to go out and get their items themselves. Also tips need to be paid out immediately and not giving the customer 14 days to figure out if they want to tip or not.
Rating System
- As a shopper, it would be nice if we have the opportunity to rate the customer on how the order went for us, their communication and etc instead of it only being the customer rating us. There are some things that are out of our control that may take affect on our rating and that’s making shoppers not receive multiple orders in a day or week. Some of these customers are giving great customer service but for some reason I’m getting low scores out of the blue. I’m starting to think they’re doing it because to getting out of paying for an order and to get some credit. But it needs to be investigated more on how these ratings are going.
Location
- When it comes to accepting an order, please make sure it’s close to either the customers house or your house so that way we’re not driving 20 plus minutes to the store then drive back another 20 or 30 minutes for drop off. For example: I take orders from Conyers and McDonough, Georgia and there have been several times where the customers address says McDonough but the closest store that’s near their house is in Conyers but the app automatically wants you to go to the store in McDonough.
Gifts/Milestones
- Please add a gas card as a gift instead of constantly giving out Shipt T-shirts.
Returns
- There have been times where I had to return all the items back to the store because either the customer wasn’t at home and not communicating or the customer decides to cancel the whole order. The customer needs to get their money back but the shopper should be able to take whatever items they had shopped home with them. That’s too much extra time driving back and forth to the store and a lot of energy being used.
Orders
- Please calm down with these unnecessary bundle orders. Majority of these bundled orders shouldn’t even be bundled at all because both of the customers don’t live near each other and also Shipt likes to put two orders with two different time frames.
Get this app together and please stop with these multiple updates to the app!! Every time there’s an update or an error, I always get a glitch to where I don’t receive no orders at all.
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Best app ever
Quick and easy money getter
Tips
Not fair that tips are not gotten first !
New Shopper
I have fun shopping and I choose the fruit and veggies for my customers as I would for my home. It’s so much fun.
Love
I’ve had a really good experience with Shipt. The service has made shopping much easier and more convenient for me, and I appreciate how reliable and professional everything has been. I’m happy with the experience and would definitely recommend Shipt to others!
I love this app so much that’s my life ❤️❤️❤️
I love this app so much that’s my life ❤️❤️❤️
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Company doesn’t support it’s shoppers at all…
I’ve worked for Shipt for several years and now he have done over 4000 deliveries. The ratings system is ridiculous. Unclaimed orders from the night before we roll over to the next day and if I claim and run that order… A lot of times the Customer will give me a bad review and Shipt says it’s legitimate. It’s not my fault that Shipt hires terrible shoppers. A lot of of my fellow shoppers won’t run orders because the orders are too far out and I will run them instead. That’s what I signed up for that that’s my job. I don’t pay attention to the ratings anymore because it’s ridiculous and unfounded. This is a terrible company. The pay is horrible. Customer service is horrible.
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Shipt users
Not as good as that make it seem , no promo nomore
Shopper
I was a shopper and I actually enjoyed it. Money was decent, being able to help those who
needed something so simple done, alongside meeting regulars along the way. However, if you’re late whether it’s 2 mins or 20 for whatever reason that may not be on your end but theirs, they want you to submit a forgiveness form. By the time they’ve reviewed your forgiveness form approved or denied, you’re already deactivated. So don’t let this be your primary income or don’t EVER let life happen.
needed something so simple done, alongside meeting regulars along the way. However, if you’re late whether it’s 2 mins or 20 for whatever reason that may not be on your end but theirs, they want you to submit a forgiveness form. By the time they’ve reviewed your forgiveness form approved or denied, you’re already deactivated. So don’t let this be your primary income or don’t EVER let life happen.
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Glitchy and horrible support
I’ve been working for this company for years and their support and infrastructure is so incredibly frustrating. If things go wrong, and they will go wrong, the support has no tools or knowledge on your issue. Half the time it is caused by Shipt itself. Other times the app, especially the chatting aspect, glitch and glitch and glitch. They never fix app issues, they never listen to their drivers, and they trick you with their offers and bonus’. I am so fed up with Target/Shipt (same company) not improving anything!
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Order availability
I can hardly ever get access to get online it always tell me zone if filled every single day
Excellent wat to make money
Same day payout is perfect
tips??
No upfront tips and high mileage for pennies is an absolute embarrasment !!! shame on you shipt also the prefer customers should only be on one order not a stack
Garbage
Use to be the best gig platform. Now it’s a wannabe instacart. Every order is bundled, you have to be a female or minority to get orders and they steal your tips. Witherspoon has completely ran Shipt into the ground. No loyalty for customers or shoppers. Discriminates against shoppers based off of race and gender.
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THIS APP AND SUPPORT IS TERRIBLE
I AM A NEW SHOPPER THAT HAD MY ACCOUNT DEACTIVATED DUE TO MY SHOPPER RATING BEING A 4.3 and 4.5 AND EVERYTIME I TRY TO CALL SUPPORT TO FIX IT THEY HANG UP IN MY FACE I CALL TO TRY TO DELETE MY ACCOUNT AND INFORMATION AND THEY STILL HANG UP IN MY FACE NEVER DOWNLOAD SHIPT STAY ON INSTACART OR SPARK NEVER USE THIS APP IF ALL APPS FAIL GET A JOB THIS APP IS TERRIBLE!!!!!!!!!!!!!!!
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App is frustrating
The app is slow. I believe it’s because I don’t have cell service but when I take a photo or use the map, it’s inconsistent. Sometimes takes minutes to work once a cell connection is restored.
