Drive and Shop with Shipt User Reviews

Customer Experience

Positive experience34.5% of reviews
Neutral10.6% of reviews
Negative experience54.9% of reviews

~ Based on 1,017 written reviews from the US App Store.

What users say

Is Drive and Shop with Shipt Safe?

Drive and Shop with Shipt appears safe based on user ratings. AppsHunter Safety Score for Drive and Shop with Shipt is 94/100.

This assessment is based on 227,980 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.0% of ratings point to a safe experience
3.0% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 227,980 App Store ratings for Drive and Shop with Shipt.

Is Drive and Shop with Shipt Legit?

Drive and Shop with Shipt appears to be a legitimate app. AppsHunter Legitimacy Score for Drive and Shop with Shipt is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shipt

It takes me hours for me to get online and pick an order. It was never like this. It’s really inconvenient.

A Great app

This app is guarantee to cover all your expenses and its amazing

Very inconvenient for drivers

They have so many rules and regulations to the app the it totally unnecessary like how you can only withdraw 3 times in a day but if you don’t withdraw the money that day you have to wait until the next Friday to get your money and if it was someone’s way of living it would be horrible

Bonus

Why is it that when there’s a bonus, there are so few orders?

Shipt shopper/driver

I love working with shipt. It’s a very good way to make extra money

Fix bugs on app

To claim or deliver an order takes multiple swipes please fix

Highly do not recommend using this as a full time or side gig!

Shipt will deactivate your account for customer ratings that are out of your control if you have done everything correctly! I had 98% reliability 96% on time (majority where from orders I added to my schedule when it was past delivery window) and my rating was 4.3 I communicated with every customer I shopped for even got over 8 preferred shopper requests and still was deactivated. I didn't have any bad experiences with any of my most recent deliveries for this year and they still have not re investigated. If you're a hard worker I'd suggest finding a real job they will kick you off the app even if you're doing an amazing job all because their "guidelines" and " policy "
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Waitlist sucks i have benn there forever

Been waiting years in waitlist nothing never changed

Terrible

Shipt use to be the best gig platform hands down without a doubt. The new ceo has completely ruined Shipt, and I don’t think they’ll ever be able to recover. They hire anybody just so orders will get done not caring about the service they provide. I’ve been with Shipt for 5 years and over the past year and a half I’ve heard so many horror stories from customers about their new shoppers they get. If someone’s paying a premium fee to have their stuff delivered they shouldn’t be a rest dummy for new shoppers every week. They discriminate against you based on your race and gender. You can have perfect stats with over 5000 orders completed and won’t receive any offers. I can almost guarantee a class action lawsuit will be coming and will put Shipt out of business. They steal your tips, pay gets lower and lower and they provide no safety clearance for shoppers. All change isn’t good. Witherspoon should have been fired after his first year. It’s completely unacceptable to see what Shipt has become.
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Shopper

Good form of additional income.

Unspecified issues

Why in the world are customers allowed to rate and mark an issue as unspecified? It makes it awfully hard to do better or to know exactly what went wrong so you can fix or improve for next time. That should not be allowed. In my opinion, they should only be allowed to be specific. That’s very vague and it doesn’t help anyone. It tanks ratings. Also, a customer that rates a 4, can also tank our ratings. I personally don’t think a 4 star is terrible, but according to these gig apps, it is. It’s very discouraging and hard not to take personally.
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Driver

I love this app.

Garbage

you can't use the keyboard you want to use, they update the app so it no longer works as notifications you can't see any of them, every item has three aisle locations in about 15 location codes it is the worst updated app I've ever seen in my life

Not the same

It’s been impossible to get online and work freely I used to be able to cover most of my bills alongside my job but now it’s way harder. Do better NY

Maps

For the multiple orders they should show the distance as well between drop offs. A- distance from target to first drop off. B - distance from first drop off to second.

MT

Great way to earn extra money for etc ,,,, i enjoy helping people and putting smiles on their faces. Always opportunity to grow and learn easier ways to deliver

Let us bundle orders

If we could bundle orders ourselves some of us could make $80 an hour

I enjoy shipt more than uber eats

Big waste of time!!

This app has located the FARTHEST regions from where I live but when I’m two hours away from home it notifies me of places RIGHT NEXT TO MY HOUSE!!! They onpurposely send you farthest regions!!!!!

Thanks Shipt !😊

I love this app it’s and the people I interact with there very friendly !

Good

Work very good