Issues
I had a problem starting my jeep compass today on the drone mobile app I had to start my van with my q9 ss remote start the idea was upon getting this device was that I could start my vehicle anywhere🤔. And the bigger issue was that the drone mobile app nothing was working after starting my van and unlocking it the app was still showing lock and engine off😒
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Not worth it
If I knew that I would have to be spending lots of money for service in order to have more live feed I would have gone with a different dash cam I practically melt up my service and just a couple days and I have to pay every month and then if I want to get more service, I had to pay more it’s not worth it and I spent almost $1000 to have it installed on my car
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No me gusta
No puedo entrar y prenderlo cada ves que yo quiera se aprende tu rutina si sales a trabajar y cuando llegas y quieres prenderlo ya está fuera de servicio y dura asta 2 día fuera de cervicio es un robo
FREZZES
Randomly the APP won’t respond at least monthly
Schedule Remote Start
Would be nice to be able to schedule a remote start.
One of the best
Great customer service!
App crash
App close when opening the location tracker.
Horrible now
When I first got the system put in and downloaded this app things were great. Now there are times it says my car is started when I haven’t touched the buttons. There are times when it doesn’t work at all. Thinking about deleting because I’m paying for something I cannot use all the time. I don’t want to waste my money.
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Buggy
At times it does not want to connect
Stopped After iOS Update
The app worked great until my phone updated to iOS 26. Now it won’t connect. I restarted the phone, uninstalled and reinstalled the app, and tried updating the Drone firmware (which it won’t do either). I then updated to iOS 27 in case that would make a difference, but it didn’t. Please fix the app, as this is going to happen to anyone with an iPhone.
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Valet left my car unlocked
I was leaving a hotel in DC where my family had stayed for a few days. Set a ring around the hotel. I was notified my car was leaving the area. Called the police. They parked the car. I was able lock it and arm the security system using the app. Called the police to tell them the exact location. Took an uber to my car. Chases a bunch of 12 year olds away from it. Was getting in to drive it back to the hotel. The police finally showed up. If it wasn’t for this system I would have been stuck in a city with my family with no way of getting home 1200 miles away. I had just put it in my car a few weeks before with a compustar alarm. Best money I’ve ever spent.
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Was great, now horrible app.
We’ve had drone on our cars for years but that’s gonna change soon. The app is so bad and the subscriptions are hard to pay and manage. Not happy with the lack of support from Drone and overall feel like the service has really gone down fast.
Muy bueno
4.5
App does not work! Crashes.
The app used to work perfectly, but for almost a month now it has continuously crashed immediately upon opening. I’ve updated my phone, deleted and reinstalled the app multiple times, updated the app last night to their newest update and tried every basic troubleshooting step recommended, but nothing has fixed the issue.
What makes this even more frustrating is that I’ve been a paying subscriber and the customer support experience has been extremely disappointing. Responses take several days at a time, turning what should be a simple support issue into weeks of back-and-forth with no resolution. At this point, it honestly feels like there isn’t a dedicated app support team available to properly address technical issues like this.
I’ve been patient and have given support plenty of time to resolve the problem, but after nearly a month of paying for an app I cannot even open, I’m left with no choice but to cancel my membership.
I really hope the company improves both the stability of the app and its customer support, because I enjoyed using it when it actually worked.
What makes this even more frustrating is that I’ve been a paying subscriber and the customer support experience has been extremely disappointing. Responses take several days at a time, turning what should be a simple support issue into weeks of back-and-forth with no resolution. At this point, it honestly feels like there isn’t a dedicated app support team available to properly address technical issues like this.
I’ve been patient and have given support plenty of time to resolve the problem, but after nearly a month of paying for an app I cannot even open, I’m left with no choice but to cancel my membership.
I really hope the company improves both the stability of the app and its customer support, because I enjoyed using it when it actually worked.
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Notification sounds?
The best part about this alarm system was the fact that your phone sends you a notification when the alarm is triggered. I updated the app yesterday (Aug 25th) now I don't get notification sounds. I get the notifications still, but no sound and no vibration. What's the point? These updates seem to hurt the apps more than they help! If it's not broken, don't "fix" it!
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Great app idea bad fictionality
Remote view never works . Live view never works. If your going to require a membership, then you better be able to provide the service your asking people to pay.
Newbie
I am really liking my remote car starter. It’s perfect for not having to get into a Florida HOT car. The only thing frustrating me is how to turn the chimes volume down or off for the keychain fob. ITSSS SOOO LOUDDDD & it scares people around me I public.
Stupid
This app sucks. My car wont unlock because I press unlock and its not doing anything, ive tired even the truck and the car isnt doing anything, do not get this app.
Complete Trash App! Definitely not worth it
How is it so expensive for this system and it takes 10 mins to pull up the feed. It’s like dial up slow or even slower. I despise waiting so long to see the live feed. You can never see anything in time unless the alarm goes off. It robs you of data even when you adjust settings. It’s a complete scam and they should be sued for the amount of frustration this trash app causes… Not worth it at all!!!
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When it works
The camera is great when it works for the last week my live view has been down I called customer service they told me 1 to rest the camera and redownload the app that’s didn’t I called customer service again they then blamed it on the service provider
