Poor application design
This app would be a lot better if a lot more time and effort was put into its development. I am not sure who was in charge of the ux/ui design and development but it honestly feels like it was slapped together in about 5 minutes. It takes multiple times to scan the license the application fails to save customer profiles more often than not and the interface is still feels like it is a pre alpha build also the fact that there is zero compatibility with other applications from COX automotive makes the system even less desirable to use.
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TRASH
This stupid app works all day until I have a customer right in front of me. Then I have to ask repeatedly to get their license back from them to rescan it. So inconvenient and frankly embarrassing.
Keeps freezing
They need to fix this app
Frustrating
This app seems to have issues across the Apple platform. It doesn’t work most of the time when it comes to scanning correctly. My coworkers have Android and seem to have no issues with this app. Not sure why there is a difference in performance between platforms but it is frustrating to deal when working with a customer.
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Needs an update for the new iOS
Ever since moving up to the new iPhone, the app has become unusable. I’ve tried deleting and redownloading the app but I’ve only ever had a problem since having the iPhone 15 Pro.




