Great to have but one negative
The individual ap for shopping (HEB) has limited choices. You have to know brand names and pricing is never included. I still use Dumpling and it has worked for me. I use the same shopper and she is great!
App Improvement
Instead of offering a new app to download (Dumpling Pay), why not just improve this app? Seems like a lot of work for both the shopper and customers.
Works fine, could be better
I’ve been using Dumpling weekly for several years now, my personal shopper uses this app. I used 95% of the time for shopping at Publix. It does what you want it to, and is user friendly. But there’s a few things that desperately need improvement.
- It’s not up to date with products, not even close. There’s items that have been available for years that don’t show up. This is my biggest complaint.
- I wish there was a favorites list that was easy to access. It does have something, but it’s unorganized, messy and difficult to navigate.
- The text is too small, and there’s a serious lack of description. When you select a product, there’s a pop up, but it hardly gives any information. Too many times I’ve selected something and it’s the wrong size because the information either isn’t there, or the text is too small for me to read. Example- I want a 14oz can of crushed tomatoes and end up selecting a 30oz can instead.
- When adding a product not in the list (which is common because so many are missing), I constantly get double entries, it’s frustrating for the shopper.
I gave 4 stars, but realistically it should be 3.5. I wouldn’t use this app if I had a different option. But it’s the one my shopper uses so I’ll stick with it. It has real potential, but I don’t think they actively work on it. I’ve not seen any new features or improvements added in the 4+ years I’ve been using it.
- It’s not up to date with products, not even close. There’s items that have been available for years that don’t show up. This is my biggest complaint.
- I wish there was a favorites list that was easy to access. It does have something, but it’s unorganized, messy and difficult to navigate.
- The text is too small, and there’s a serious lack of description. When you select a product, there’s a pop up, but it hardly gives any information. Too many times I’ve selected something and it’s the wrong size because the information either isn’t there, or the text is too small for me to read. Example- I want a 14oz can of crushed tomatoes and end up selecting a 30oz can instead.
- When adding a product not in the list (which is common because so many are missing), I constantly get double entries, it’s frustrating for the shopper.
I gave 4 stars, but realistically it should be 3.5. I wouldn’t use this app if I had a different option. But it’s the one my shopper uses so I’ll stick with it. It has real potential, but I don’t think they actively work on it. I’ve not seen any new features or improvements added in the 4+ years I’ve been using it.
Show more
Best app for grocery shopping.
I’ve got the best personal shopper that shops at all local stores and knows all my preferences. I pay in-store prices and even get to use my store loyalty card. Highly recommend!
Richard
Richard, goes the extra mile to complete the order! He is excellent! Glad that he is my shopper.💯
