Dutch Bros User Reviews
Customer Experience
~ Based on 2,021 written reviews from the US App Store.
What users say
Summarized from real user reviews of Dutch Bros. Based on 862K reviews and a 4.9/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Fast and efficient service
- 👍Friendly and helpful staff
- 💡Convenient mobile app
- 🎉Enjoyable and consistent drinks
- 🤝Strong community involvement
Negative things
- 🐛App glitches and bugs
- 💰Reduced rewards program value
- 🤔Confusing new features (e.g. 'activate' deals)
- 📉Declining quality and consistency
- 🔍Limited menu visibility in app
Is Dutch Bros Safe?
Dutch Bros appears safe based on user ratings. AppsHunter Safety Score for Dutch Bros is 98/100.
This assessment is based on 862,365 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 862,365 App Store ratings for Dutch Bros.
Is Dutch Bros Legit?
Dutch Bros appears to be a legitimate app. AppsHunter Legitimacy Score for Dutch Bros is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Always have my order as soon I’m there. Love that
The app is limited on what you can order, because I don’t see the 96-oz coffee that you used to be able to order with an order form. (The website sends you to a paper order form dated 2024, and is that still usable?) The contact part of the app goes to a chatbot that gives the same unhelpful response repeatedly, without connecting to a person, and they don’t give a way to contact individual locations.
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So good, will be back!
Fast very easy and friendly my order was perfect!
Mint
I love dutch so much this app is easy to use and has many helpful features! the order ahead is easy, the rewards are good, and the dutch pass is really convenient. However it would make this app PERFECT if it had a delivery option. PLEASE DUTCH!!!
The best
Make it a feature where we can add the point qr code into our apple walley
Would just like to be able to get my protein option blended on the app instead of having to do it in person.
Good app and use it frequently but can’t use it for order ahead as there is no option in the app to request your drink be hand blended. Would give 5/5 otherwise.
Great app and easy to use. Ordering ahead is pretty straightforward. The app has definitely improved over the years I have used it. Just get the app, you can’t go wrong.
I so enjoy the Myst Energy refreshers! Especially the Tropical with added Mango boba!
I love the staff they’re quick and always super lovely and friendly. I always get compliments there
Love dutch bros
I love the coffee that they make and there costumers service
At first I got the wrong on but when I got the one I wanted it was amazing
Ditch bros has so many great options including sugar free!!! Always a win
Super convenient and helpful! Easy to understand also. Awesome customer service also.
I went to Dutch Bros for the first time today and my coffee was fantastic.
Great day for a grand opening in SC!! The staff were amazing!
