Dutch Bros User Reviews

Customer Experience

Positive experience84.0% of reviews
Neutral4.0% of reviews
Negative experience12.1% of reviews

~ Based on 2,021 written reviews from the US App Store.

What users say

Is Dutch Bros Safe?

Dutch Bros appears safe based on user ratings. AppsHunter Safety Score for Dutch Bros is 98/100.

This assessment is based on 862,365 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.9% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.4% of ratings point to a risky experience

~ Based on 862,365 App Store ratings for Dutch Bros.

Is Dutch Bros Legit?

Dutch Bros appears to be a legitimate app. AppsHunter Legitimacy Score for Dutch Bros is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The best.

Always have my order as soon I’m there. Love that

Limited ordering & ability to contact

The app is limited on what you can order, because I don’t see the 96-oz coffee that you used to be able to order with an order form. (The website sends you to a paper order form dated 2024, and is that still usable?) The contact part of the app goes to a chatbot that gives the same unhelpful response repeatedly, without connecting to a person, and they don’t give a way to contact individual locations.
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1st timer

So good, will be back!

Best Coffee

Fast very easy and friendly my order was perfect!

Mint

Mint

dutch bros

I love dutch so much this app is easy to use and has many helpful features! the order ahead is easy, the rewards are good, and the dutch pass is really convenient. However it would make this app PERFECT if it had a delivery option. PLEASE DUTCH!!!

Strawberry lemonade

The best

Suggestion

Make it a feature where we can add the point qr code into our apple walley

Protein options

Would just like to be able to get my protein option blended on the app instead of having to do it in person.

Can’t order hand blended via the app

Good app and use it frequently but can’t use it for order ahead as there is no option in the app to request your drink be hand blended. Would give 5/5 otherwise.

The app is easy to use.

Great app and easy to use. Ordering ahead is pretty straightforward. The app has definitely improved over the years I have used it. Just get the app, you can’t go wrong.

Yummilicious

I so enjoy the Myst Energy refreshers! Especially the Tropical with added Mango boba!

daily customer

I love the staff they’re quick and always super lovely and friendly. I always get compliments there

Ice tea lover

Love dutch bros

Love this company

I love the coffee that they make and there costumers service

The best drink

At first I got the wrong on but when I got the one I wanted it was amazing

Need a Pick me up

Ditch bros has so many great options including sugar free!!! Always a win

Awesome!

Super convenient and helpful! Easy to understand also. Awesome customer service also.

Fantastic coffee

I went to Dutch Bros for the first time today and my coffee was fantastic.

Grand Opening Duncan!!

Great day for a grand opening in SC!! The staff were amazing!