无法使用微信的支付宝支付影响买牌
无法使用微信和支付宝付款
Response from developer
您好，我们的平台目前支持微信支付及支付宝。由于暂时无法从您的评论判断具体情况，烦请通过（easybook.com/contact）👈 联系我们的客服团队，并提供相关截图及操作详情，我们将尽快协助您排查与处理。感谢您的反馈！
中国微信支付不了
搜索界面的地点提供不够全面和充足，很多时候大地点和小地址很混乱，中国人使用微信支付居然不能直接跳转支付哦，导致根本没办法买票
Response from developer
您好，感谢您的反馈。请问您是否已将 App 更新至最新版本？也建议确认网络连接是否稳定。关于您提到的地点搜索及微信支付无法跳转的问题，若持续发生，请通过（easybook.com/contact）👈 联系我们的客服团队，并提供相关截图及设备信息，我们将进一步协助您排查与处理。感谢您宝贵的意见！
Terrible
Type in location you want to leave from, it’s fine.
Type in the location you want to go, nothing comes up! No suggested places, nothing when you press search, tried this with multiple locations.
So you can’t actually search for anything, what a great app🙂
Type in the location you want to go, nothing comes up! No suggested places, nothing when you press search, tried this with multiple locations.
So you can’t actually search for anything, what a great app🙂
Extremely low quality app
I’m not sure who is leaving these positive reviews.
The app is terrible. You could vibe-code something much better in one hour.
It asks the same questions again and again. When you type in a phone number, it changes your country. Even worse, you can’t pay with Apple Pay. Or any pay for that matter, it shows card option and allows only paypal lol
Honestly, even a school kid could make a better app. If I were the developer, I would be ashamed to put my name on this.
The app is terrible. You could vibe-code something much better in one hour.
It asks the same questions again and again. When you type in a phone number, it changes your country. Even worse, you can’t pay with Apple Pay. Or any pay for that matter, it shows card option and allows only paypal lol
Honestly, even a school kid could make a better app. If I were the developer, I would be ashamed to put my name on this.
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Taliabu ternate tidak ditemukan
Susah banget ngetik lokasi tujuan fery taliabu-ternate gk muncul dipencarian, tolong diperbaiki!
Very poor
You cannot select the destination. Unflexibel.
Hati hati
Hati”, 2x beli tiket bus pakai apps ini datanya nggak sinkron sama bus di terminal.
Jam keberangkatan di tiket dan jam keberangkatan bus di terminal nggak sama, 1x busnya udh berangkat duluan (untungnya ada kloter keberangkatan bus yg sama selanjutnya, jadi tiket masih diterima, tapi jadinya telat) dan 1x busnya nggak jalan, jadi terpaksa beli tiket lagi di terminal.
Kata supir bus di lapangan, tiket dari apps ini mungkin nyampek ke kantor PO, tapi kantor tidak menyampaikan ke kondektur (jika benar, mungkin ini masalah di POnya)
Namun kalaupun itu kesalahan dari PO, lalu tanggung jawab aplikasi sebagai yg jual tiket online bagaimana? Karena bagi saya harga tiket di apps lebih mahal saya tidak masalah, tapi kalau data tidak sinkron ini merugikan. Saya harap segera diperbaiki
Jam keberangkatan di tiket dan jam keberangkatan bus di terminal nggak sama, 1x busnya udh berangkat duluan (untungnya ada kloter keberangkatan bus yg sama selanjutnya, jadi tiket masih diterima, tapi jadinya telat) dan 1x busnya nggak jalan, jadi terpaksa beli tiket lagi di terminal.
Kata supir bus di lapangan, tiket dari apps ini mungkin nyampek ke kantor PO, tapi kantor tidak menyampaikan ke kondektur (jika benar, mungkin ini masalah di POnya)
Namun kalaupun itu kesalahan dari PO, lalu tanggung jawab aplikasi sebagai yg jual tiket online bagaimana? Karena bagi saya harga tiket di apps lebih mahal saya tidak masalah, tapi kalau data tidak sinkron ini merugikan. Saya harap segera diperbaiki
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Staf yang amburadul dan
Di terminal keberangkatan penumpang kapal wisata di labuan bajo staf operasional mereka sangat berisik dalam berkomunikasi dalam radio. Mereka tidak memiliki sistem yang lebih teratur dan sunyi sangat mengganggu
Mantap
Syumpppp
Can’t use the wallet money on the check out page
Can’t use the wallet money on the check out page
Response from developer
We apologize for the inconvenience. Kindly ensure your mobile app is updated to latest version & that your wallet balance is sufficient for the booking. If the option is still not appearing at checkout, please reach out to us at (easybook.com/contact) with your account details so we can investigate this technical issue for you. Thanks for sharing the feedback!
Pembayaran
Pembayaran menggunakan indomaret itu error jadi sulit
骗钱软件，简直就是流氓，不要下载
操作失误，取消订单之后不让退款，要消费者自己承担费用，自己花钱重新买票，说什么给官网发邮件或者whatsapp可以联系处理，沟通成本极高，回复很慢也得不到解决。对于去马来西亚旅游的旅客来说极不友好，我相信马来西亚本地人都不会去下载使用这个app，就是坑旅客的，旅客也没办法投诉举报。流氓软件，千万不要下载，希望apple store把这个软件下架了。
Response from developer
您好，抱歉给您带来不愉快的体验。对于此类特殊或突发情况，我们会依据承运方的最新通知，在出发前及时告知受影响的乘客，并提供相应解决方案，如改期或退款安排。若您仍需进一步说明或协助，欢迎通过（easybook.com/contact）👈 再次联系我们。感谢您的理解🙏
Scam going on in name of Cityline
We booked with Easybook and chose Cityline as bus operator. But when we arrived at pickup point we were picked up by some random bus and then transferred again to another bus which was also some random operator with no seats assignment. Paid high cost for low cost service
Response from developer
We're truly sorry to hear on the incident you've faced with the transport operator. For us to investigate the issue with said transport operator, we'd appreciate if you to reach our support team with the full details of the incident via (easybook.com/contact)👈
Broken
Cannot search for ferry. Location search doesn’t work and app soft locks. No easy, no book.
Aplication Error
26.04.2026 Payment Success, my Balance Account Less but Order Summary Failed / ticket not issued
Heartless refund policy
Bought 100% refund insurance in case of cancellation. Turns out the claim policy allows very limited cases for refund. A big letdown. Do not even think of buying the insurance as they would hardly be sympathizing with your difficulty. Had to cancel the bus trip to Genting at least 6 days prior to the departure due to a sudden work commitment. No refund given after more than 3 weeks wait.
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Aplikasi buruk
Aplikasi buruk, interface pengguna jelek daftar pelabuhan tidak lengkap dan sering lag
Awful App
Despite having 3 valid tickets bought from 12go for a bus from Penang to Cameron highlands I was asked to download this app, pay addition money to check in. What made it even worse is each passenger had to be checked in separately - this meant putting my card details in the app 3 times taking 15 minutes and almost missing the bus. Absolute disgrace of Penang bus station to use this system.
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Butuh perbaikan
Jika ditutup, seluruh bookingan hilang, sehingga harus mengisi kembali satu persatu nama penumpang
Disappointed
Sudah payment tapi ticket tidak ada di email dan todak muncul di apps!
