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Malaysia Airlines

Malaysia Airlines

Proudly Malaysian Fly Malaysia

2.6K ratings
522 reviews
With Ads
💼 Business
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • June 3, 2017
  • August 12, 2026

Features

Developer

MALAYSIA AIRLINES BERHAD
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Malaysia Airlines screenshot #1 for iPhone
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Malaysia Airlines screenshot #6 for iPhone
Malaysia Airlines screenshot #7 for iPhone
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Reviews summary↘︎
⭐522
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📝40+ tags
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦~ in 2 weeks
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About

Book flights, manage itineraries, and store digital boarding passes. Explore holiday packages, track loyalty points, and shop for travel essentials. Offers a seamless travel experience with Malaysian hospitality.

✓Book flight tickets
✓Manage flight itinerary
✓Store digital boarding passes
✓Book holiday packages
✓View Enrich membership profile
✓Shop travel essentials
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What users say

Summarized from real user reviews of Malaysia Airlines. Based on 2.6K reviews and a 4.7/5 average, it highlights the 6 positives and 10 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Good service
  • 👍Easy to use app
  • 👍Excellent customer service
  • 👍Smooth and easy booking
  • 👍Convenient app
  • 👍Quick and handy

Negative things

  • 🐛Buggy app with glitches
  • 🐛Slow and unresponsive
  • 🐛Crashes frequently
  • 🐛Login issues
  • 🐛Unreliable app
  • 🐛Poor user experience
  • 🐛Difficult to use
  • 🐛Misleading information
  • 🐛Lack of features
  • 🐛Outdated and clunky
See all reviews

What's New in Malaysia Airlines

30.0.56

August 12, 2026

We've fine-tuned the app with a range of performance improvements, interface enhancements and system optimisations to provide a more seamless and reliable travel experience.

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User reviews

Most RecentHighest RatedLowest Rated

Getting Better

Ever improving, but still lagging at certain stages. Could be better when the user goes ‘back’ - to amend details etc.

How about incorporating biometric log on for the app?

Also, how about allowing more sophisticated password entries, for greater security?

Update (19/08/26)- doesn’t read the scan or photo of the passport very well when checking in! Fix!
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Mister SimooonMister Simooon

Honestly the worst airline app

Can’t check in, can’t login. Process for registration is slow and laborious. So much to fix with this app!
Chris AstallChris Astall

Doesn’t allow adding frequent flyer details in app

Very inconvenient check-in process, having a hard time adding frequent flyer details as well as getting boarding pass in app
AlexyravensAlexyravens

Almost unusable

As an experienced traveller who works in technology, I have to say trying to sign up to this service was nigh on impossible. It wouldn’t allow use of standard email addresses (reason unknown; no explanation given); then tried using Gmail (didn’t provide option for use of Passkey so had to reset my Gmail account!); then sent various messages to my mobile (some worked and some didn’t, within time limits). Quite astounding. I was wondering if their app had been hacked as it was so bad it seemed hard to believe. For Devs: using iPhone 16; latest iOS; accepted cookies for shell app etc.
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Scott MaccaScott Macca

Response from developer

Dear Scott Macca, Thank you for your review & apologies for any inconvenience. If we may ask, if you still having difficulty navigating our app, kindly share print screen / video where the error occurred, mobile number, device model & operating system kindly send to mobile.support@malaysiaairlines.com. (Please note that the email is a no-reply inbox meant to collecting details for internal investigation). We hope to have another chance to provide you with a better experience.

Worst App

I’m not sure how they make money when the app doesn’t allow purchases. I have been trying to purchase $3000 worth of flight tickets for 2 adults for weeks. First, it did not allow me to purchase for 2 and keep showing price for 1 adult. Then, when I finally have the free time to attempt the purchase again. It doesn’t even allow me to get to payment page. I had all my card details ready, yet they’re so adamant on not taking my money. Never had this much trouble with all other international airlines. Better off spending my money with SIA, always a smooth transaction.
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AnisahinsaneAnisahinsane

Response from developer

Dear Anisahinsane, Thank you for your review of our app & apologies for any inconvenience caused. We note on your feedback, however, may we suggest you provide further feedback by completing the form https://www.malaysiaairlines.com/my/en/askmh/contact-us-form.html. We hope to have another chance to provide you with a better experience in future.

See 517 more reviews

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Journify: Travel & Lifestyle
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✈️ Travel

(14)

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EnrichMoney
EnrichMoney

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💰 Finance

(1)

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Amal by Malaysia Airlines
Amal by Malaysia Airlines

Hajj & Umrah Preferred Airline

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User experience

🐞

Reported Bugs

7 issues

White screen issue during booking

Bug

Unable to select dates correctly

Bug

Booking payment issues

Bug

Inconsistent seat selection

Bug

Inability to update passenger details

Bug

Enrich membership login problems

Bug

App crashing on latest iOS version

Bug
✨

Requested Features

7 requests

Ability to add Enrich card to Apple Wallet

Feature

More sophisticated password options for security

Feature

Biometric login for the app

Feature

Ability to scan passport details for faster booking

Feature

Notification for gate and terminal details before flights

Feature

Multi-city booking option

Feature

Better integration with loyalty program

Feature

FAQ

What can I do with the Malaysia Airlines app?

The app allows you to book flight tickets for one-way or round trips, manage your flight itinerary by viewing or modifying upcoming and past trips, and store your digital boarding passes for a seamless journey. You can also book holiday packages including flights, hotels, and tours.

How does the app help with loyalty programs?

You can view your Enrich membership profile directly within the app, keeping track of your available points and tier status. The app also allows you to make the most of your journey with Enrich by redeeming travel benefits and lifestyle privileges for every mile you fly.

Is the Malaysia Airlines app free to use?

Yes, the app is free to download and use. While the app itself is free, it facilitates booking flights and holiday packages, which are paid services. There may also be in-app purchases available for various travel-related items or services.

Can I shop for travel essentials through the app?

Yes, the app provides access to shop from wherever you are. You can access Temptations and Journify directly within the app, allowing you to purchase travel essentials and other items conveniently.

What is MHexplorer?

MHexplorer is a Student Travel Programme offered by Malaysia Airlines. Through the app, you can travel like a VIP with MHexplorer, discovering the world and enjoying exclusive perks designed for students.