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Malaysia Airlines

Malaysia Airlines

Proudly Malaysian Fly Malaysia

2.7K ratings
533 reviews
With Ads
💼 Business
✈️ Travel
Free
With Ads

Details

  • Released
  • Updated
  • June 3, 2017
  • September 14, 2026

Features

Background Location Access

Developer

MALAYSIA AIRLINES BERHAD
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Reviews summary↘︎
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📝35+ tags
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦~ in 2 weeks
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About

Book flights, manage itineraries, and store digital boarding passes. Explore holiday packages, track loyalty points, and shop for travel essentials. Offers a seamless travel experience with Malaysian hospitality.

✓Book flight tickets
✓Manage flight itinerary
✓Store digital boarding passes
✓Book holiday packages
✓View Enrich membership profile
✓Shop travel essentials
Show original description

What users say

Summarized from real user reviews of Malaysia Airlines. Based on 2.7K reviews and a 4.7/5 average, it highlights the 6 positives and 10 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Good service
  • 👍Easy to use app
  • 👍Excellent customer service
  • 👍Smooth and easy booking
  • 👍Convenient app
  • 👍Quick and handy

Negative things

  • 🐛Buggy app with glitches
  • 🐛Slow and unresponsive
  • 🐛Crashes frequently
  • 🐛Login issues
  • 🐛Unreliable app
  • 🐛Poor user experience
  • 🐛Difficult to use
  • 🐛Misleading information
  • 🐛Lack of features
  • 🐛Outdated and clunky
See all reviews
+1

What's New in Malaysia Airlines

30.0.57

September 14, 2026

A little polish goes a long way. We’ve refreshed the app with bug fixes, front-end enhancements and behind-the-scenes improvements to make your experience smoother. Let's celebrate our diversity and embrace the spirit that brings us together as one Malaysia. Selamat Hari Malaysia!

More

User reviews

Most RecentHighest RatedLowest Rated

Excellent Service

The app is very intuitive and very customer friendly. At one point I had to contact customer service by phone due to an error I made and the service was exceptional
Twoyg2Twoyg2

Response from developer

Thank you for taking the time to review our app. We greatly appreciate your feedback and are delighted to hear about your positive experience. Your kind words serve as a motivation for our team to continue delivering an exceptional user experience. We are committed to consistently improving our app to meet the needs and expectations of our users. Once again, thank you for your support and for choosing our app.

登录不上啊

邮箱正确，密码正确，就是报错登录不进去，太垃圾了吧
笙歌如梦i笙歌如梦i

Response from developer

Thank you for your review & apologies for any inconvenience. If we may ask, if you still having difficulty navigating our app, kindly share print screen / video where the error occurred, mobile number, device model & operating system kindly send to mobile.support@malaysiaairlines.com. (Please note that the email is a no-reply inbox meant to collecting details for internal investigation). We hope to have another chance to provide you with a better experience.

Yatin

Great flawless - easy to interact with
FiretruckUFiretruckU

Excellent

Very easy to check in
SKABIRCHESSSKABIRCHESS

Great service

Amazing service on every flight
Vi teeVi tee
See 528 more reviews

Developer apps

Firefly Airlines
Firefly Airlines

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(114)

Free
With Ads
Journify: Travel & Lifestyle
Journify: Travel & Lifestyle

Discover, plan and shop easily

✈️ Travel

(14)

Free
EnrichMoney
EnrichMoney

by MALAYSIA AIRLINES BERHAD

💰 Finance

(1)

Free
Amal by Malaysia Airlines
Amal by Malaysia Airlines

Hajj & Umrah Preferred Airline

✈️ Travel
Free
See developer apps

User experience

🐞

Reported Bugs

7 issues

White screen issue during booking

Bug

Unable to select dates correctly

Bug

Booking payment issues

Bug

Inconsistent seat selection

Bug

Inability to update passenger details

Bug

Enrich membership login problems

Bug

App crashing on latest iOS version

Bug
✨

Requested Features

7 requests

Ability to add Enrich card to Apple Wallet

Feature

More sophisticated password options for security

Feature

Biometric login for the app

Feature

Ability to scan passport details for faster booking

Feature

Notification for gate and terminal details before flights

Feature

Multi-city booking option

Feature

Better integration with loyalty program

Feature

FAQ

What can I do with the Malaysia Airlines app?

The app allows you to book flight tickets for one-way or round trips, manage your flight itinerary by viewing or modifying upcoming and past trips, and store your digital boarding passes for a seamless journey. You can also book holiday packages including flights, hotels, and tours.

How does the app help with loyalty programs?

You can view your Enrich membership profile directly within the app, keeping track of your available points and tier status. The app also allows you to make the most of your journey with Enrich by redeeming travel benefits and lifestyle privileges for every mile you fly.

Is the Malaysia Airlines app free to use?

Yes, the app is free to download and use. While the app itself is free, it facilitates booking flights and holiday packages, which are paid services. There may also be in-app purchases available for various travel-related items or services.

Can I shop for travel essentials through the app?

Yes, the app provides access to shop from wherever you are. You can access Temptations and Journify directly within the app, allowing you to purchase travel essentials and other items conveniently.

What is MHexplorer?

MHexplorer is a Student Travel Programme offered by Malaysia Airlines. Through the app, you can travel like a VIP with MHexplorer, discovering the world and enjoying exclusive perks designed for students.