Aadhar Name Mismatch Issue
When we try to update the name on the voter id to match the Aadhar, the process fails after the e-sign is complete stating “Aadhar name mismatch”. This is because the current name on the voter id is being compared to the name on the Aadhar. Without this, we are unable to link our mobile and proceed with SIR. Kindly update this workflow as users with name mismatch are unable to proceed forward.
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Worst app
the user experience is very poor. Every time you click on anything, it asks you to log in again using your phone number and OTP.
Even after logging in and accessing a feature, when you are redirected to another page and try to interact further, it again prompts you to enter your login details.
The app fails to maintain the session properly, making it extremely frustrating and time-consuming to use. This needs serious improvement.
Even after logging in and accessing a feature, when you are redirected to another page and try to interact further, it again prompts you to enter your login details.
The app fails to maintain the session properly, making it extremely frustrating and time-consuming to use. This needs serious improvement.
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Unnecessary Replacement – The Old App Was Better
The old Voter Helpline app worked well, so I don’t understand why it had to be replaced with ECINET. Instead of discontinuing a functional app, it would have been much better to improve and update it.
The new app feels like a step backward. It is less user-friendly, and basic tasks have become more difficult. I have been unable to update my wife’s details or change our address properly, which has been very frustrating.
This change feels unnecessary and gives the impression that replacing the old app was prioritized over improving the user experience. The focus should be on making essential public services reliable, simple, and efficient—not forcing users to adapt to a new app that performs worse than the previous one.
I am very disappointed with this change and hope the developers seriously consider user feedback and fix these issues as soon as possible.
The new app feels like a step backward. It is less user-friendly, and basic tasks have become more difficult. I have been unable to update my wife’s details or change our address properly, which has been very frustrating.
This change feels unnecessary and gives the impression that replacing the old app was prioritized over improving the user experience. The focus should be on making essential public services reliable, simple, and efficient—not forcing users to adapt to a new app that performs worse than the previous one.
I am very disappointed with this change and hope the developers seriously consider user feedback and fix these issues as soon as possible.
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App performance and few UX issues
App always crashes in declaration page which is after filling up pages and attaching several files. Frustrating to do this again and again with repeated failures and final inability to submit. Why isn’t typing and selecting allowed in dropdown? Some of the dropdown values are 250+. Can you imagine scrolling through them to find a value that you need?
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Login issue
Very disappointing experience. I am completely unable to use the app because the login process is broken. Every time I enter my mobile number, verify the OTP, and tap Login, the app simply takes me back to the login screen and asks me to log in again. It keeps happening in a loop, making the app unusable. Please fix this issue as soon as possible.
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Site & App Limitation
If you hold Indian citizenship but your place of birth is abroad then you cannot fill form 6 or 6A online because it only gives an option of selecting Indian states as Place of birth. Pretty dumb from whoever designed the form format! If this gets changed rest the App & Site both are good!
To the app developer
While changing the the name of the applicant , during acknowledgement last step updated name is not showing only “Name” parameter is showing so while submitting every time it is giving same error like Aadhar mismatch but I have given a correct name as like Aadhar please look in to it while doing acknowledgement the changed value should show updated one thank you
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Form 8 eSign Aadhaar Name Mismatch Bug
There is a critical bug in the ECINET app. While filing Form 8 to correct my name, the application reaches the eSign step but fails with the error “Aadhaar Name Mismatch.”
The purpose of Form 8 is to update the voter details to match Aadhaar. If the app blocks submission because the existing voter name doesn’t match Aadhaar, users cannot complete the name correction process.
Please fix this validation bug as soon as possible. Many users may be unable to submit their Form 8 due to this issue.
The purpose of Form 8 is to update the voter details to match Aadhaar. If the app blocks submission because the existing voter name doesn’t match Aadhaar, users cannot complete the name correction process.
Please fix this validation bug as soon as possible. Many users may be unable to submit their Form 8 due to this issue.
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Need A lot of Hard work
After submitting form8 no reference number given on email or on mobile number. And you can’t submit new application as its showing previous request is under process and there is no way to track it. Developers need to work harder with the election commission team.
Easy way to apply new voter id or any changes in card
It was easy but takes lot of time for process
Useless app
Very disappointing experience with this voter-related app. The interface is not user-friendly and the process for updating personal details is confusing. I tried multiple times to change my name and address, but the app either showed errors or did not provide clear instructions. Important services such as voter profile updates should be simple and accessible, but this app makes the process frustrating and time-consuming. Significant improvements are needed in usability, navigation, and error handling.
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Bug while name change
I want to submit the form for name change(I am just adding surname). It is easy to get to acknowledgement page with all the corrected details but after it asks to eSign and submit. At this stage, it matches the name from adhaar and submissions fails due to name mismatch which totally defeats its purpose. Please fix this bug.
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Not upto expectations
I’ve been trying to update my mobile number and date of birth via this app for a long time but still not getting the positive response. Kindly assist with this issue if you can.
Complaint is not getting submitted on iPhone 14 Pro OS iOS 26.3.1
In many ways the app is helpful but when it comes to raising complaints, it is not user friendly yet. How customers would raise issues and resolve it then? If everything is working seamlessly, it seems like this app feature for submitting complaints has been purposely made inactive to not receive more complaints. Please fix it and get it working!!
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Features missing
Nice app. Works well. Even if it has two of the three features below it would be 5 star. 1. SIR mapping status (mapped/ unmapped). 2. Ability to store family data locally for a quick check/ download 3. Old election ID card reference (not current EPIC)
App issues
This is a good app but there is some bug in the app like every time when I tried to check the details about submitted form it always got log out from the app please check this and improve it.
It's very very annoying and disappointing
It's very very annoying and disappointing
Crashes when trying to select the birth place
We have to go through all the details from first with regional typos and in the end it crashes fully when we select the birth place
Kindly fix this
Kindly fix this
Submitted forms are not displaying or missing
The submitted forms are not displaying or missing. Attempting to update them again results in a message indicating that the form is already submitted and pending finalisation. The status of the forms is unknown, including whether they are in progress and the estimated completion timeline.
App crashes
Whenever I want to check my voter status by selecting the district option and it crashes immediately .
Worst User Experience
I would have given this app -10 this app does not even allows to login even after entering the OTP same happens on the website as well. If you didn’t want us to use the app then why even build this app and waste Tax Payers money for almost 9 months this bug has been in the app I have reported it so many times but no response at all
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