Would be zero star. Get Nest
The app and thermostat are pretty easy to operate. However I have Hold Duration set to “Until You Change It” and it still changes on its own. This is beyond aggravating. I want it to let me control it 100%. It seems to be trying to guess my schedule. I like to turn down the temp about an hour before I go to bed and raise it a few degrees once I wake up. My schedules are not always the same so often times I wake up early on my days off because the house it too warm.
Also, I have 2 additional temperature sensors in the house. I wish it had an option to set thermostat to operate off of one of the additional sensors at the push of a button instead of only on schedules.
I have had this for over a year now. I have all automation settings and smart optimizations turned off and the thermostat will still change the temperature on its own. I hate sitting in my living room perfectly comfortable and a few hours later wondering why I’m suddenly freezing. I look at my thermostat and it has set its self 3 degrees cooler. I’m soooo annoyed and may either switch to Nest or just a dumb thermostat.
Spoke with Ecobee support and they said my issue is tied to the sleep schedule (that I have disabled) changing the temperature. Schedules don’t work in my house as I have people that don’t go to bed until others are about to wake up for the day. They said you can not delete schedules and go full manual control.
A year later and I still hate this product. It still changes settings on its own. I went all summer with it working fine. It got unusually cold outside this week, and I had to turn the furnace on. I set it to 72 and woke up on the morning to it being set to 67. I DO NOT WANT IT TO CHANGE IT’S SELF. This is the single most frustrating piece of technology that I own!
Update: Two years later, had it working decent for a while. Has randomly started to change my set cooling temp in my house from 70 to 77 in the middle of the night. I love waking up sweaty. I haven’t changed anything. Support blames Apple Homekit. My phone is the only Apple product controlling it, and I only use the app. Not sure how Homekit is calling for temp changes while I’m sleeping and automation is as off as it can be. I still wish automation could be fully disabled. Time to abandon this company completely. I am glad I have stopped so many customers of mine from purchasing Ecobee.
Also, I have 2 additional temperature sensors in the house. I wish it had an option to set thermostat to operate off of one of the additional sensors at the push of a button instead of only on schedules.
I have had this for over a year now. I have all automation settings and smart optimizations turned off and the thermostat will still change the temperature on its own. I hate sitting in my living room perfectly comfortable and a few hours later wondering why I’m suddenly freezing. I look at my thermostat and it has set its self 3 degrees cooler. I’m soooo annoyed and may either switch to Nest or just a dumb thermostat.
Spoke with Ecobee support and they said my issue is tied to the sleep schedule (that I have disabled) changing the temperature. Schedules don’t work in my house as I have people that don’t go to bed until others are about to wake up for the day. They said you can not delete schedules and go full manual control.
A year later and I still hate this product. It still changes settings on its own. I went all summer with it working fine. It got unusually cold outside this week, and I had to turn the furnace on. I set it to 72 and woke up on the morning to it being set to 67. I DO NOT WANT IT TO CHANGE IT’S SELF. This is the single most frustrating piece of technology that I own!
Update: Two years later, had it working decent for a while. Has randomly started to change my set cooling temp in my house from 70 to 77 in the middle of the night. I love waking up sweaty. I haven’t changed anything. Support blames Apple Homekit. My phone is the only Apple product controlling it, and I only use the app. Not sure how Homekit is calling for temp changes while I’m sleeping and automation is as off as it can be. I still wish automation could be fully disabled. Time to abandon this company completely. I am glad I have stopped so many customers of mine from purchasing Ecobee.
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It will be nice once I learn it.
I’m still learning to adjust my temperature.
Scheduling
Who designed the scheduling? Its absolutely amazing in getting users to spend a wholesome amount of time and still not end up with the desired schedule.
Simple recommendation: Remove all the rules you got around scheduling, let users decide/create their own schedule, only disallow overlap, or gaps, do not EVER AUTOCORRECT coz your current logic in simple words Blows big time.
Simple recommendation: Remove all the rules you got around scheduling, let users decide/create their own schedule, only disallow overlap, or gaps, do not EVER AUTOCORRECT coz your current logic in simple words Blows big time.
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Decent but could be so much better
The app is pretty easy to use and the hours running and equipment trending is great! However many people want more info like if stage 2 heating is on or aux heating, without having to click through so many options.
I also would request custom HOLD times that should be very simple to do. Just the option to set any custom time at the time of changing the temp instead of just offering 4 basic options.
I also would request custom HOLD times that should be very simple to do. Just the option to set any custom time at the time of changing the temp instead of just offering 4 basic options.
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It does what it needs to do
This does what it needs to do, but boy it would be great if you added a setting to turn off the ads. I have all the hardware I need. Let me turn off the store.
