EcoNet Reviews: Is It Legit?

EcoNet
EcoNet
Rheem Manufacturing Company

Customer Experience

Positive experience15.6% of reviews
Neutral13.8% of reviews
Negative experience70.6% of reviews

~ Based on 507 written reviews from the US App Store.

What users say about EcoNet

Is EcoNet Safe?

EcoNet appears safe based on user ratings. AppsHunter Safety Score for EcoNet is 88/100.

This assessment is based on 13,136 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.0% of ratings point to a safe experience
3.6% of ratings suggest some concerns
11.4% of ratings point to a risky experience

~ Based on 13,136 App Store ratings for EcoNet.

Is EcoNet Legit?

EcoNet appears to be a legitimate app. AppsHunter Legitimacy Score for EcoNet is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Walk in freezer

Spent $2000 on the EcoNet thermostat to hook to my walk-in freezer. After countless hours, I am still unable to connect the EcoNet thermostat to the app. Customer support has been Little to no help.

Saves moolah

With the timer and the over-ride the water heater still looks like new after several years. Great product.

Keeps dropping WiFi

Unfortunately the app loses connectivity to the router and it’s default mode kicks in

Certificates are broke

The certificate fqdn doesn’t match , rendering the app unusable.

Hot Water

I would like to review power usage during the vacation mode without changing modes. Haven’t found how to do that.

Awesome

Excellent app

New app won’t find Water Heater

Worked great until they forced the switch to this new app. Now my device doesn’t show up and won’t detect.

Jus ok

I’ve had a few problems with the app. It’s been ok lately but sometimes it wouldn’t connect.

Does NOT Work

System keeps disconnecting and it’s not my Internet. For some unknown reason the thermostat will disconnect itself and turn off the WiFi.

Connectivity issues

We’ve had three different routers. We’ve had different Internet companies, and it still won’t connect.

Dumb technology

Not smart. Doesn’t learn. Poor functionality.

Garbage

Basically useless unless you split your network which leaves your network vulnerable. They do that because they haven’t upgraded to match newer WiFi connections. Sadly I have six other devices that have similar restrictions that seem to function fine on my regular WiFi. Three cameras, my door latch, my doorbell, and my oven. EcoNet is a waste of money, and time trying to troubleshoot.
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Nightmare

My Rheem water heater is terrible. Proven over and over that it is pure junk

App isn’t working

I replace the last app to this and it only work a few times and now it just keeps loading and doesn’t open.

10 years in

Finally lost an element about 8 years in. Ten years I lost a control board. 12 year warranty and both times they sent me a brand new part and offered to install it. I did it myself, but they would have. It’s brewing again as I type!! Very very good customer service!!

EcoNet App

Easy to use app. Very self intuitive.

Data harvesting and Login Issues

After being kicked off the app it forced me to reset my password. Every time I go to my password manager to get a new password and come back, it forces me to do password reset again. If I go to the password manager in advance and keep the password on the clipboard, it won’t let me paste it. After doing this cycle half a dozen times, I gave up and stopped trying to use a password manager. After inputting a manual password, the app insisted I needed to give it a phone number. When I tapped “later” it logged me out and rate limited me.
I’ve been troubleshooting issues with connectivity and history for the two years I’ve had the Rheem/Econet hardware and app. This is going in the trash. I’d rather put a Raspberry Pi on my wall than this.
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Lacking

This lacks so many features on other thermostat apps. Can control jack with this thing.

Does not follow schedule

The schedule function does not work. It goes to the highest set temperature and stays there, even though it says that it is following the schedule. This app is useful only when I want to turn the water heater off when on vacation.

Never works

This is one of the worst app I have ever used. It never actually keeps a schedule and my hot water heater is always turning on when it should be in vacation mode.