Cannot connect
Cannot connect
Fail
Cannot connect to water heater via the new app. I can’t login on old app any more and there no way I can connect via WiFi now.
Erratic WiFi
Totally obnoxious too reset your Wi-Fi with this app
Away mode doesn’t work
Despite repeated attempts with Econet’s tech support this app continues to be useless. Setting the water heater to Away mode either manually or via a scheduled vacation puts it in Away mode for a few hours before it goes back to Home mode by itself. Incredibly frustrating that this simple use case doesn’t work.
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WiFi drops often
The WiFi on this unit constantly drops. And when you try to reconnect it is near impossible. I regret buying this system all together.
Can’t connect
Can’t connect
It works
It’s a basic programmable thermostat with remote access. Nothing special.
It’s a bit hard to understand why it doesn’t show the current status (running/not running) for my Rheem heat pump when the thermostat itself does. Seems like very basic functionality.
It’s a bit hard to understand why it doesn’t show the current status (running/not running) for my Rheem heat pump when the thermostat itself does. Seems like very basic functionality.
Doesn’t work away from home
Was traveling and wanted to switch my thermostats to “Away” and couldn’t communicate with them. Called customer service and got the usual dumb questions….are you on wi-fi?…Maybe try another…Close and reopen app…and the real winner - are you at the thermostat now? If I were, I would just press the Away button! Can you have someone go to the house? Of course not you moron! That was the extent of the over the phone tech support. They were going to escalate it and I would get a call back within 24 hours. I couldn’t just be transferred to someone. Great. I’m traveling and could be anywhere when they call. But that was the best they could do. Pathetic support. If you have a choice, between this and Ring or some other, take it
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Rheem Furnace/HVAC
I'm having issues with the furnace not operating. There is a tool to check the history. There are options for 24 hours or 7 days. Mine is set to 24 hours. Since the furnace has not been working, there is no history in the past 24 hours. It raises a banner indicating no history is available. To clear the banner you have tap OKAY. This closes the History tool so there is no way for me to change it to 7 days and see if there is any history going back a week. I’m thoroughly unimpressed with both the app and the furnace.
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How to delete?
App works fine, but won’t allow me to delete the first water heater and keeps yelling at me that it is disconnected!
Can’t find the secret sauce to remove the old one.
Can’t find the secret sauce to remove the old one.
Should be better
Docking one star for the lame chart that scrunches data to the left, instead of filling out the entire day.
Docking one star for “vacation mode”, in that you can’t take it out of vacation mode unless you are at the unit’s keypad - what good is that ?
Docking one star just for the unit itself, that heat pump hybrid is a joke, nothing but warm water and no money savings unless you program for only 6 hours a day for Hybrid mode. Gave up, sold it, and installed a propane tankless unit, much better now and the spouse is happy.
Docking one star for “vacation mode”, in that you can’t take it out of vacation mode unless you are at the unit’s keypad - what good is that ?
Docking one star just for the unit itself, that heat pump hybrid is a joke, nothing but warm water and no money savings unless you program for only 6 hours a day for Hybrid mode. Gave up, sold it, and installed a propane tankless unit, much better now and the spouse is happy.
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Not good enough
Simply doesn’t compare to other systems like the nest etc. extremely basic features
Walk in freezer
Spent $2000 on the EcoNet thermostat to hook to my walk-in freezer. After countless hours, I am still unable to connect the EcoNet thermostat to the app. Customer support has been Little to no help.
Saves moolah
With the timer and the over-ride the water heater still looks like new after several years. Great product.
Keeps dropping WiFi
Unfortunately the app loses connectivity to the router and it’s default mode kicks in
Certificates are broke
The certificate fqdn doesn’t match , rendering the app unusable.
Hot Water
I would like to review power usage during the vacation mode without changing modes. Haven’t found how to do that.
Awesome
Excellent app
New app won’t find Water Heater
Worked great until they forced the switch to this new app. Now my device doesn’t show up and won’t detect.
Jus ok
I’ve had a few problems with the app. It’s been ok lately but sometimes it wouldn’t connect.
