Can’t connect
Can’t connect
Wwoodslip
It works
It’s a basic programmable thermostat with remote access. Nothing special.
It’s a bit hard to understand why it doesn’t show the current status (running/not running) for my Rheem heat pump when the thermostat itself does. Seems like very basic functionality.
It’s a bit hard to understand why it doesn’t show the current status (running/not running) for my Rheem heat pump when the thermostat itself does. Seems like very basic functionality.
22xthirteen
Doesn’t work away from home
Was traveling and wanted to switch my thermostats to “Away” and couldn’t communicate with them. Called customer service and got the usual dumb questions….are you on wi-fi?…Maybe try another…Close and reopen app…and the real winner - are you at the thermostat now? If I were, I would just press the Away button! Can you have someone go to the house? Of course not you moron! That was the extent of the over the phone tech support. They were going to escalate it and I would get a call back within 24 hours. I couldn’t just be transferred to someone. Great. I’m traveling and could be anywhere when they call. But that was the best they could do. Pathetic support. If you have a choice, between this and Ring or some other, take it
Show more
JJkshw
Rheem Furnace/HVAC
I'm having issues with the furnace not operating. There is a tool to check the history. There are options for 24 hours or 7 days. Mine is set to 24 hours. Since the furnace has not been working, there is no history in the past 24 hours. It raises a banner indicating no history is available. To clear the banner you have tap OKAY. This closes the History tool so there is no way for me to change it to 7 days and see if there is any history going back a week. I’m thoroughly unimpressed with both the app and the furnace.
Show more
Kkptnfmrs
How to delete?
App works fine, but won’t allow me to delete the first water heater and keeps yelling at me that it is disconnected!
Can’t find the secret sauce to remove the old one.
Can’t find the secret sauce to remove the old one.
JJettaJack
