Half functionality does not work
Bought a bunch of tickets for 2026. None show up in My planner. Just get a Season has ended message. I also get the offline message It also tells me I’m not a Fringe Friend, when I am. Good grief, the app is useless.
So many bugs, year after year
I attended the Fringe last year and saw the warning “You’re Offline!” so many times when I wasn’t that I wanted to find the face of the man that they used with the warning and make him fix it. I am attending the 2026 Fringe in about 2 weeks and despite repeated deleting and reloading of the app as well as signing in and out, I either only see a countdown clock to the start of the Fringe and no other information OR a quick link to the planner with the first show I’m seeing, but when I go to the planner, it says I have no tickets. My favourites are there but no ticket history. I have confirmed tickets to almost two dozen shows. I’ll just use the web version, where I can see my purchased tickets and my favourites, and skip the headaches. But please try to fix this!
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Who would do this?
2026 version is probably the worst app I’ve ever used.
Goes offline, inexplicably switches to the countdown page with no way to get back to homepage, unable to buy tickets as dates don’t appear for the shows etc etc.
Frustrating and just awful
Goes offline, inexplicably switches to the countdown page with no way to get back to homepage, unable to buy tickets as dates don’t appear for the shows etc etc.
Frustrating and just awful
So unbelievably useless
Every time I open the app it just gets stuck on the countdown page and doesn’t let me buy tickets let alone lets me scroll through the fringe shows. Have to do it all through the website instead.
Appalling
Definitely the most unreliable app on my phone. Went to book tickets today and nothing works. Cant get dates , times or buy tickets. Waste of time. Contacted
Fringe office and they don’t care!
Fringe office and they don’t care!
Woeful is an understatement
Another year goes by and it’s as unusable as ever. Shockingly embarrassing offering.
Why can’t I book tickets on it?
See above
Very poor
I’ve returned to my app ahead of this year’s festival to find the landing page won’t let me search shows or look through the ones I’ve already booked. If the Fringe Society can afford a new building, then surely they can afford to fix their terrible app.
Probably the worst app in the history of apps
A cruelly awful app. Of thousands of shows of varying quality across August, each year you can be near guaranteed that the Fringe app will be the worse thing you see.
It’s such an awful experience. Wildly erratic search results, inexplicably frequent claims that “you appear to be offline” (I mutter “I hate you” each time I click ‘try again’), and the cheek to take a service charge for the miserable experience.
There is no innovation here. I’ve been booking Fringe shows for literally decades. Can the app do anything useful with this deep mine of useful data? Perhaps even tell me a performer I like is returning again? Nope.
Each year I near August in hope. Maybe this will be the year the Fringe app works. It’s the hope that kills you. It will never be good.
It’s such an awful experience. Wildly erratic search results, inexplicably frequent claims that “you appear to be offline” (I mutter “I hate you” each time I click ‘try again’), and the cheek to take a service charge for the miserable experience.
There is no innovation here. I’ve been booking Fringe shows for literally decades. Can the app do anything useful with this deep mine of useful data? Perhaps even tell me a performer I like is returning again? Nope.
Each year I near August in hope. Maybe this will be the year the Fringe app works. It’s the hope that kills you. It will never be good.
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Awful app
Truly shocking app, hasn’t improved since last year! Get it sorted before the Fringe starts!
As good as a chocolate fire guard
Can't buy tickets, can't see any shows, can't get past the survey page. Absolutely useless.
Bizarre how bad this app is
For a show as big as the Fringe you’d think they be up on their IT Game. Sadly it seems not with my app permanently in “offline mode” and my tickets not available despite being logged in
Useless
Very disappointing. Was asked to select my genres of interest. Then do a survey. And then nothing - cant get past that page? Absolute waste of time!!
Utterly useless
For such an internationally famous festival this app is totally unusable. The website’s not much better. It crashed every time i opened it.
So bloody annoying
God this app is so irritating. Works well when it works. But the constant needing to refresh when there’s apparently no internet connection???!!?! Please fix this for next year, it’s driving us all up the wall. Sincerely, Edinburgh resident x
Flakey
i am sorry to say that the app is constantly is on and off line .. its search function sometimes can find a show and some time not .. the time filter is pretty useless as it defaults to 23:59 which cannot be changed .. overall it is quite frustrating .
it also asks one to share info via twitter .. kinda feels like minimum time is spent on the most valuable fringe tool.
it also asks one to share info via twitter .. kinda feels like minimum time is spent on the most valuable fringe tool.
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Not fit for purpose
I feel sorry for the acts that rely upon the app to steer people to their shows. Even when on my home WiFi the app keeps telling me I’m offline. When away from home I now don’t bother with the app - using when out is kinda the point! - as it just keeps crashing and telling you that you’re offline. Everyone I’ve spoken to this year has abandoned the app. Sort this out!
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Keeps saying offline
2nd or 3rd year of using this app and still unstable and inaccurate. Randomly says I am offline, search has variable results etc. Not terrible but really should be so much better. Fringe js great. This app is not.
Terrible
Absoloutly unless app!
Worth zero stars …
The developer clearly has not tested this app … poor attention to detail
