Only available to the rich
This app is only available on new expensive phones
Soft wear incompatible with older phones
This is really dumb I need the latest phone for a 311 app what a joke . I guess they don’t want the poors to make 311 reports.
Useless
Save the space on your phone. They created this app so they could ignore your requests without being phoned. Typical City of Edmonton ineptitude.
Accessibility issue
No need to make my old version redundant, but yup they did, need latest ios software which is ridiculous for most users….. old version worked fine……
iOS
The 311 app is telling me I need to upgrade the app. Go to App Store. Will not upgrade the app.
Says I need iOS 26. There is no iOS 26.
I have iOS 18, fully up to date.
🙄
Says I need iOS 26. There is no iOS 26.
I have iOS 18, fully up to date.
🙄
No update
This app is outdated and there is no update to this app
311 Now Useless
I cannot afford to buy a new phone each time but apps need - especially this 311 Edmonton app -to remain backward compatible
Being I do not have enough space to install iOS 26, now i can no longer use 311 to send them a picture?
Poor upgrade
Being I do not have enough space to install iOS 26, now i can no longer use 311 to send them a picture?
Poor upgrade
Versions
You cant upgrade an app thats at the latest version. Nice to see our tax dollars at work.
Unusable
They must not want feedback on the city… the app isn’t compatible to my relatively new device!
Latest update breaks compatibility with iOS < 26
The latest *required* version breaks compatibility with all versions of iOS under 26, including 16, 17, and 18 which are all actively supported by Apple.
App team: go back and fix your system requirements in Xcode. This is junior level dev work, and you’re failing at it.
App team: go back and fix your system requirements in Xcode. This is junior level dev work, and you’re failing at it.
App Upgrade
No update available when you go to App Store
Can’t update
If you don’t have iso 26 you can’t use the app any more, completely pointless app now
Doesn’t appear to be used by the city….
Reported a huge broken tree thru the app as recommended by the 311 operator I spoke to over the phone the last time I needed to report something similar, but days later nothing has been responded to. Phoned it in and they say there is no record despite giving the number assigned thru the app. Total waste? Not happy about sharing contact info with who knows who…
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Unusable app
Great, keeps asking for a phone number, that I’ve added already, still doesn’t see it. Junk app that can’t be used, Great Update.
App upgrade
Upgrade doesn’t work. Can use it. Even deleted the old one and downloaded new. No change.
iOS 26 now what ?!?? Why ?!??
So now I need a new phone because someone in charge cheaped out paying the programmers to keep iOS 16 compatibility going ??! WTF
BS Update / iOS 26?!?!
iOS 26 required? Why not iOS 18 for older devices?
Options
Nice to have a place to report issues when 311 is closed or when I don’t have time to make that call. I love the ability to add pictures because sometimes the picture says everything that words can’t. I love that it has GPS so that people can see the location if I’m having difficulty finding an address. Is there room for improvement, always. But for now this does the job.
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Broken app
Unable to submit app is broken
What is this?
The app is so bad. Are we paying are taxes on this app
