efood delivery User Reviews

Customer Experience

Positive experience37.1% of reviews
Neutral5.5% of reviews
Negative experience57.4% of reviews

~ Based on 399 written reviews from the US App Store.

What users say

Is efood delivery Safe?

efood delivery: food, grocery appears safe based on user ratings. AppsHunter Safety Score for efood delivery is 94/100.

This assessment is based on 5,260 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 5,260 App Store ratings for efood delivery.

Is efood delivery Legit?

efood delivery: food, grocery appears to be a legitimate app. AppsHunter Legitimacy Score for efood delivery is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Works now

Had issues with it in the past but seems to be working now.

Response from developer

We are very sorry for the unpleasant experience you had. Is it easy to contact us at info@e-food.gr or through our live chat in order to look into the issue you encountered?

1α Perfect

Very easy

Response from developer

We are very glad you like it, thank you very much! :)

App doesn’t work

Pathetic app, fails to process orders. I tried to spend money. It wouldn’t let me. Good luck with your business.

Response from developer

We are very sorry for the unpleasant experience you had. Is it easy to contact us at info@e-food.gr or through our live chat in order to look into the issue you encountered?

No efood pro option for Apple signup

I cannot get efood pro when I sign up using Apple or a non Gmail account. Fix this

Doesn’t work for US numbers

Can’t use the app because OTP doesn’t work. So annoying and big waste of time.

Service fees too expensive

For the cost of the service the quality doesn’t match

Delays

Always delayed when I order

Ακριβό

έχει ανέβει πολύ το κόστος

The best ordering app

It’s so fast and convenient that I can get food from 15-30 minutes from this app

Response from developer

We are very glad you like it, thank you very much! :)

Top

DoorDash trembles in fear when efood enters the chat 😤

The best ordering app

I always use efood and all the shops answear to me almost immediately.

French tourist

As French tourist, I saw a lot of moto riding and delivering everywhere, I was curious so I uploaded the app to see, and it saves us quite a few time (with groceries and pharmacies) as a young couple with a baby and a pregnant woman, we couldn’t walk a lot and our trip was already en train de nous fatiguer, so it’s such a great option and I must say it works even better than uber. Don’t hesitate!! (Greek people are the nicest too)
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Response from developer

We are very glad you like it, thank you very much! :)

Super pratique

Je recommande e-food. Disponible tout le temps. Excellent

Didn’t turn up

I rang the restaurant that I waited an hour for my food for them to tell me that the order did not exist

Downhill since the acquisition

The app is ok but customer service used to be excellent.
Now it’s an utter disappointment. 😢 rufenstein por que (?)

Very bad behaviour from
Greek customer service team

The Only Thing That Arrived On Time Was the Charge

Ordered flowers. Money: deducted instantly, like a Formula 1 pit stop.
Order: mysteriously cancelled with zero explanation through sms.
Apparently sending money to another continent takes 5 seconds in 2026, but issuing a refund takes 2–3 business days and the alignment of several planets.
Result: No flowers for my wife on Women’s Day. This nearly cost me a full week of nagging, which I assume your company will also process with a 2–3 day delay.
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Efood always cares

They will handle any discrepancy that happens and will always help the customer! I love efood. Way better than Wolt. I used Wolt for years and when i started eFood pro it seriously saved me so much on fees and deals. The prices are even lower on efood. Seriously!!! Love them so much !! 🥹

They took money, mark order as delivered, but no order and no money, and no help-5 hours waiting

Awful support, order was not delivered, even no calls, marked as delivered, support told its technical issue and promised I will get my order soon, 5 hours passed, no order, no money, no calls from them. Seems courier just stole or throw away my order. As result I with my girlfriend just waited them 5 hours, and nervous, instead holiday
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Efood Review

I have been using efood for years. Wherever I am, it is always useful to order food. It is easy to use, and it makes things so much simpler. I recommend it for all people!

Worst Services

Your service has become so bad and disgusting that words are not enough. Few days ago, I placed an order for two shawarmas, and it was delivered after two hours. Today, I ordered from a café, and now it will arrive after one and a half hours.

On top of that, your support team is absolutely useless, irresponsible, and unprofessional. No matter what you call it, it still wouldn’t be enough. When we try to contact support and send messages, there is no response at all.

Because of this terrible service and complete lack of support, I have decided I will close and delete my account. I do not want to use such a pathetic service anymore. I also send same message to efood FB
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