Why need an app at all?
These EV charging apps drive me wild. Just let me tap a card. Can do it for fossil fuel, why not for electrons? Just took 15 minutes to set the blasted thing up to charge. Hate it when technology is harder to use and less efficient than old school.
Unbelievable how difficult it is to register
Reading reviews suggests that once you’ve registered it’s fine, only problem is as a first time user, it takes your card details charges you a dollar but at no point allows to set a password. But guess what? You can’t login without one! So you try “forgot password” and it says it will email you to reset, but that email never arrives! Been sitting here half an hour so far trying to register and have now given up and driving to somewhere that actually works.
For a so called technology company, it’s unbelievable how bad their registration system is
For a so called technology company, it’s unbelievable how bad their registration system is
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would be nice if it included what % full the cars battery is like evie’s app does
as above
The Elinta charger
This is the best charger ever
Would love to use it
Standing at the station, registered, charged a dollar to activate my account and told email would come to the. Click and create my password for the new account so I can actually start charging…
20 mins later still no email and can’t activate to charge.
Useless. Sick of different apps for these various providers, stick with Chargefox or Evie.
20 mins later still no email and can’t activate to charge.
Useless. Sick of different apps for these various providers, stick with Chargefox or Evie.
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Excellent
Excellent and easy to use app that is quite intuitive
Signup process was difficult and slow
Recommended setting up your account first.
Nathan Merritt was exceptional in helping me with customer support.
Nathan Merritt was exceptional in helping me with customer support.
Do not waste your time
Do not waste your time. Somehow it said in use often, even it does not in use. Expensive. Why I cannot give them 0 star??
Clumsy App that is not intuitive
A disappointing user experience.. slow and clunky with actions required in awkward places and errors happen cause double handling.. avoid this app if you have a choice
Worst ev charger ever
ON ODWasting time and money($5 for each register)
Trying to charge at Sunnybank and Sunnybank hills. Not only the app is confusing but also doesn’t connect at all.
Trying to charge at Sunnybank and Sunnybank hills. Not only the app is confusing but also doesn’t connect at all.
Brookside Charger is broken
DC charging won’t start. One AC charger worked but maxed out at 11kw. One shows as in use despite being empty, one won’t initialise charging. Super frustrating.
Rubbish app rubbish service
Still waiting for reply after paying $5 admin fee and now still
Waiting for them to verify the email. 😡😡😡
Waiting for them to verify the email. 😡😡😡
Make sure you verify email before trying to login
I initially had the same issue as the other person at Maleny but once I verified my email I could then login :)
The app could make this clearer as it’s not obvious.
The app could make this clearer as it’s not obvious.
Very very poor experience
Stopped at rear of IGA Maleny needing charge. Impossible to set up app to charge. Takes $5 then refuses to allow charge to start. App and website don’t seem connected. Neither knows what other is doing. Result after 30 minutes and 2 accounts created costing $10 = NO CHARGE!!!!
It shouldn’t be this hard !
Fix it !
Town is a hub for tourists and IGA should be commended for chargers being installed
BUT
They don’t work with this app / website
It shouldn’t be this hard !
Fix it !
Town is a hub for tourists and IGA should be commended for chargers being installed
BUT
They don’t work with this app / website
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Response from developer
Dear Ioniq Bruce, Sorry to hear your experience was poor. We would like to have phoned you to discover what happened, and get you charging ASAP, but our system shows no contact details for "Ioniq Bruce". Our records show ultimately, that money was NOT taken off your account. We have had many satisfied customers in Maleny, and would like to make you one of them! Please call/ email: +61 444 515 403 / support@elanga.tech.
