Streaming
Aids perform very well. Echoing when streaming iPhone calls. You hear fine, the other party can’t hear you well or understand you and echoing
One Happy Customer
I have had the Elehear Beyond Pro for just over two months. To say that I am pleased is an understatement. These OTC hearing aids do what they say they will do. My tinnitus is gone. I can listen to music and the TV without blowing everyone else out of the house. I have a friend who has a $4,000 set who says the adjustments on my Elehear app appear to be very similar to what is available on his aids. To help me change settings more quickly for specific situations I have created categories for restaurants, TV, music, home, church, vehicles, and have even set one up for outdoor concerts. Based on what I’m hearing from friends who have purchased other brands, I think I got the best of the bunch. I’m still reviewing instructional videos to become more familiar with care and settings.
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Amazing app
This app works beautifully. Love the app and love the beyond hearing aids. These are some of the best hearing aids you can get. Great in background noise. Their customer service team is outstanding.
Good but suggestions
Recommendations:
1. Add the ability to show the graph and hearing profile that has been programmed
2. Be able to tweak the profile by specific frequencies
3. Understand what profile is being used for custom settings
4. If you do an updated hearing test, indicate the date of profile in the app, this includes the one that was created and emailed back for implementation by the audiologist
1. Add the ability to show the graph and hearing profile that has been programmed
2. Be able to tweak the profile by specific frequencies
3. Understand what profile is being used for custom settings
4. If you do an updated hearing test, indicate the date of profile in the app, this includes the one that was created and emailed back for implementation by the audiologist
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ELEHEAR
Great Product love how it has ability to be upgrades
App
Idk how or if it can be fixed , but my aids are constantly disconnecting and reconnecting and there’s times I’m holding my phone ! It’s so annoying !
However I do like the feature of being able to adjust them
My aids do help me to hear , which is huge for me and those trying to talk to me
However I do like the feature of being able to adjust them
My aids do help me to hear , which is huge for me and those trying to talk to me
Keeps disconnecting from my phone
I like the hearing aids but they don’t stay connected to my phone and Everytime I go to make an adjustment I am required to have the case close by. Ridiculous!!
Love this!
I love my new Elehear Beyond Pro hearing aids. I also love how user friendly the app is! I am very satisfied and I am thrilled to get to use my new hearing aids in conjunction with the app. I do have a request, though. I would really like to be able to control certain features more easily on my iPhone. I need a widget that I can add to my home screen to very quickly adjust noise control and volume. If ya’ll would add to the app widget features, it would really make my life easier. Thank you so much for a wonderful product!
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Poor app
Extremely limited connectivity range. Consistently announcing on line/off lineif I wall away from my phone more than a few feet
Extremely disappointing
This app and the hearing aids themselves seems to get worse and worse. Support has no ability to pinpoint the issues. I had hope for this company but I am extremely disappointed. We can do better than this in 2026.
1 more improvement please
Terrible UX. I put the hearing aids on, and they say “connected”. I open the app…not connected. I enable Bluetooth. Open the app again…app says it is connected, but I have to select the hearing aids (why?)…then it says “connecting”. Finally I can use the app. Who designed this? Take some notes from AirPods Pro 2 please.
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The Best OTC
The beyond pro are the best. However customer support is terrible. The hearing test stops and does not proceed. Support responds with here are the step-by-step steps for taking a test. Problem is it stops at step 2. No one actually reads the request. You get instant support if you have issue purchasing.
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App issues
The hearing aids themselves are fine. The app keeps not connecting and not letting me adjust settings other than volume on the aids themselves. The Bluetooth is clearly working, because it’ll play the sound from videos on my phone through the aids and my phone is clearly connected to the internet because it’ll be streaming videos, but then the app won’t work half the time
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Latest version broke my favorite feature
With this version, I can no longer adjust the volume of the tinnitus programs. Now the volume is so low that it doesn’t help.
It also doesn’t fix the problem of having to show me it is connected every time I open the app even though I already know the Bluetooth is connected to my phone. I have to go through 2 screens to acknowledge the connection before I get to the settings page.
It also doesn’t fix the problem of having to show me it is connected every time I open the app even though I already know the Bluetooth is connected to my phone. I have to go through 2 screens to acknowledge the connection before I get to the settings page.
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App review only
This review is on the app not the hearing aid.
I find the app. confusing. Being new to hearing aids. I don’t know lot of the words they use when it comes to the technology of hearing aids. They need to have a definitions or a glossary. Example, adjusting the tone, they talk about brighter or deeper?? The way the slide goes is confusing. again I am newbie to hearing aids. this to be confusing. You need to write instructions as if the user knows nothing. Remember many of us using these aids are in our 70s and older.
I find the app. confusing. Being new to hearing aids. I don’t know lot of the words they use when it comes to the technology of hearing aids. They need to have a definitions or a glossary. Example, adjusting the tone, they talk about brighter or deeper?? The way the slide goes is confusing. again I am newbie to hearing aids. this to be confusing. You need to write instructions as if the user knows nothing. Remember many of us using these aids are in our 70s and older.
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I’d give it 0stars
Can’t use the app or the product without an account but it doesn’t give you an options to make an account
Awesome hearing
These are great quality with all the right adjustments. Perfect purchase.
Good but battery issues.
I’ve had these for 9 months. They are good not great. I’m having issues with the batteries. They drain really fast (about 6 hours). Then the app shows 100%. Half the time they won’t even charge. All 3 lights are on and yet the batteries are dead. Sometimes the 3 lights will flash sequentially but they still won’t charge. The app needs a complete overhaul with better settings and iPhone compatibility. Also an easier way to switch between the aids and phone speaker. One last thing the “beep” every time I send or receive a text is very annoying.
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Frustrating app
Every time I open the app, it tells me Bluetooth connection is lost. I’press “try again” and it is fine. Then it takes me to a screen where I have to choose what type of hearing aid I bought? Two screens that are unnecessary.
Small upgrades I would recommend
I am thoroughly pleased with these. Had them 24 hours and have made my life incredibly better. Heard better than my $3200 pair that I have that I spent more in repairs than these aids cost. Heard great in church and lunch afterward. Road trip today to the lake and not once did she have to tell me that my blinker was on.
Couple of suggestions:
1. Ability to change both left and right volume at one time, instead of individually.
2. First time opening the app you select which model you have and not having to repeat that step of selecting your model each time you open the app.
Couple of suggestions:
1. Ability to change both left and right volume at one time, instead of individually.
2. First time opening the app you select which model you have and not having to repeat that step of selecting your model each time you open the app.
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