Very easy to get setup for my papa
Setup guide walks you through easily the setup process, connection was super duper simple and everything was a breeze to get it on my grandpa!
He loves using it and is super simple. Reccomend
He loves using it and is super simple. Reccomend
They have issues
The connection somehow drops from the hearing aids to my phone app. Phone and aids are within a foot of each other. I try and reconnect the aids to the phone, the app shows success they are connected, but in reality they are not. The phone app is blank and pulsates up and down. If it does connect the left ear is on and the right ear is off. I can’t get it to connect……have turned the phone off and back on, have removed the app and reinstalled it and putting them in the case and then putting them back on is also a lost cause.
Now the case…..I have put my aids in the case, get up the next morning and they are dead……have not charged. I play a game now to move the aid around until the white charging lights come on. Then I carefully close the lid making sure both lights stay on. Sometimes when the lid touches the aid cord the light(s) go off. Very time consuming and super frustrating.
Now the case…..I have put my aids in the case, get up the next morning and they are dead……have not charged. I play a game now to move the aid around until the white charging lights come on. Then I carefully close the lid making sure both lights stay on. Sometimes when the lid touches the aid cord the light(s) go off. Very time consuming and super frustrating.
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Will not stay connected
Even when the aids are 1 foot from me they won’t stay connected. Works great if they would stay connected. Batteries go down very fast!
App needs to be redesigned
The heating aids (Ion Pro 2) work well, but the app is useless.
It will constantly (every 15 minutes or so), drop the connection to the hearing aids and will not reconnect unless you put the aids in the charger for “2 seconds” and then reconnect.
That means that you must carry the charger with you if you want to adjust the aids. This makes the app less than useless.
I have another pair of TruHearing aids and the controlling app never disconnects the aids.
Your app needs to be reconfigured or abandoned!
It will constantly (every 15 minutes or so), drop the connection to the hearing aids and will not reconnect unless you put the aids in the charger for “2 seconds” and then reconnect.
That means that you must carry the charger with you if you want to adjust the aids. This makes the app less than useless.
I have another pair of TruHearing aids and the controlling app never disconnects the aids.
Your app needs to be reconfigured or abandoned!
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Ion pro 2
Having trouble all the time
