InnoCaption vs Audien IQ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
InnoCaption
This app provides real-time captions for phone calls, assisting individuals with hearing loss. It offers options for live stenographers or automated speech recognition, with features like custom word lists and picture-in-picture display for enhanced accessibility.
- Real-time call captions
- Live stenographer or ASR options
- Custom word lists for accuracy
- Picture-in-Picture display
- Text-to-Speech calling features
- Call transcript saving and summarization
- Voicemail captioning
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If hearing loss makes understanding phone calls challenging, try the InnoCaption app for free, fast, and accurate real-time call captions. InnoCaption is available at no cost to eligible users in the United States through funding from the FCC’s Telecommunications Relay Services (TRS) Fund. **** New Update **** • Custom Word List – Add custom words like names and specialized terms to improve real-time caption accuracy • Picture-in-Picture – Keep captions visible in a floating window while using other apps or browsing the web during a call REAL-TIME CAPTIONS FOR EVERY CALL • Switch between live stenographers or Automated Speech Recognition (ASR) captions at any time during your call • Available at no cost to individuals with hearing loss in the United States • Caption your calls in multiple languages, including Spanish, Chinese, Filipino, and more • Make and caption 3-way calls SEAMLESS CALLING & PERSONALIZATION • Get captions for both incoming and outgoing calls • Keep your existing phone number with our patented One Number technology • Use InnoCaption like your regular phone dialer – no need to make calls through a 711 relay • Customize the InnoCaption app to fit your accessibility needs TEXT-TO-SPEECH CALLING FEATURES • Use AI Refine to turn short responses into complete sentences at the touch of a button • Customize prewritten TTS Shortcuts for fast and effortless replies during calls ACCESSIBLE TRANSCRIPTS & VOICEMAIL • Save and view transcripts of previous calls • Generate concise AI-powered summaries of call transcripts • Access and read fully captioned voicemail messages SMART CONTACT INTEGRATION • Easily sync contacts from your phone to the InnoCaption app • Continue using your personal cell number by combining our caller ID and call-forwarding features EMERGENCY CALLS & SPAM FILTER • Built-in spam call filter blocks high-risk calls and provides notices for potential spam calls • Make 911 emergency calls with captions* *911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information, visit www.innocaption.com/calling-911 Cellular data plan or Wi-Fi is required to use the service. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. For more information, visit us at https://www.innocaption.com For assistance, contact us at support@innocaption.com
Audien IQ
Control your hearing aid directly from your smartphone. Adjust volume, select hearing profiles, and fine-tune environmental modes for an optimized listening experience.
- Hearing aid control
- Hearing profile selection
- Volume adjustment
- Environmental mode selection
- Noise reduction management
- Transparency settings
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The new Audien IQ app is meant to be used with your Audien Ion Pro or IQ hearing aids. The app provides hearing aid control through your mobile device, including selecting your hearing profile, adjusting volume, selecting environmental modes, and managing noise reduction and transparency settings. The Audien IQ app is an essential part of the Audien Ion Pro or IQ hearing aid experience.
Screenshots
Verdict
The clearest difference is rating: InnoCaption at 4.7 against Audien IQ's 3.8. InnoCaption also leads on update cadence (weekly vs every 6 weeks) and ratings volume (13K vs 12). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
InnoCaption holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: InnoCaption has 13K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 71% of InnoCaption's written reviews are positive against 50% of Audien IQ's.
InnoCaption ships an update weekly, Audien IQ every 6 weeks. The most recent releases landed on November 5, 2026 and November 4, 2026 respectively.
| Parameter | InnoCaption | Audien IQ |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (13K ratings) — better | 3.8 (12 ratings) |
| Positive reviews | 71.0% of reviews — better | 50.0% of reviews |
| Number of ratings | 13K — better | 12 |
| Update frequency | Weekly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 96 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Mezmo Corporation | Audien Hearing |
Customer experience
InnoCaption
Audien IQ
User reviews
InnoCaption
From 13K App Store ratingsWhat we love
- 🚀 Accurate and fast captioning
- 👍 Enables independent phone use for deaf/hard of hearing
- 👍 Helpful customer support
- 👍 Useful for work, personal, and medical calls
- 👍 Saves call transcripts for reference
Room to improve
- 🐛 Occasional issues with call quality and disconnections
- 🐛 Inaccurate transcription of names and numbers
- 🔒 Concerns about privacy and sharing personal information
- 🔋 Drains battery when used extensively
Audien IQ
From 12 App Store ratingsWhat we love
- 👍 Easy to use and setup
- 👍 User-friendly interface
- 👍 Helpful customer service
- 👍 Great sound quality
- 👍 Affordable price
Room to improve
- 🐛 Frequent connection drops
- 🐛 Fails to connect to case
- 🐛 Difficult to reconnect
- 🐛 Battery drains quickly
- 🐛 App is useless
Bugs and requests
InnoCaption
Reported bugs
3 issues- Incoming calls not always received or displayed
- App crashing or freezing during calls
- Issues with call forwarding setup
Requested features
4 requests- Ability to caption in-person conversations
- Integration with video calling apps
- Improved transcription accuracy for names and numbers
- Option to save call transcripts locally
Audien IQ
Reported bugs
66 issues- Fails to connect to charging case.
- Connection drops frequently.
- App requires constant resetting/reinstalling.
- Hearing aids need to be reconnected every time the app is launched.
- App occasionally triggers music app.
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- Cannot access device page on iPhone.
- Cannot update hearing profile on iPad without specific setup.
- Bluetooth connection is unstable.
- Streaming is awful, notifications play in hearing aid.
- Constant connected/disconnected announcements.
- Hearing interrupted by notifications and connection announcements.
- App fails to control hearing aids after iOS update.
- Left ear on, right ear off when connected.
- Charging case fails to charge aids.
- Leads crossed in charging case causing other aid to fall out.
- Bluetooth connection takes multiple attempts.
- Connection drops requiring reprogramming.
- Crackling noise near door access badge readers.
- App shows connected but aids are not.
- App freezes.
- App won't stay connected day to day.
- App won't stay connected to hearing aids.
- Aids would not hold a charge for a full day when connected to Bluetooth.
- App says need to charge aids so can't adjust them.
- App is frozen, cannot control hearing aids.
- App won't find devices.
- Disconnects if phone is not nearby.
- Hearing profile sample audio clip barely perceptible.
- Previous app version worked fine.
- Device page of no use except to see charge.
- App needs to be reset constantly.
- App occasionally triggers the music app on my phone.
- App won't stay connected from day to day.
- Neither set of hearing aids will pair after upgrade.
- Bluetooth stinks, will not stay connected.
- App doesn't detect hearing aids.
- App disconnects from hearing aids frequently.
- App failed to control Ion Pro 2.
- App shows connected but no control.
- Got worse after iOS update.
- App disconnects constantly.
- Need to reload aids into charging case to reconnect.
- Phone says connected but cannot control.
- Irritating when one is connected and the other isn't.
- Can't even use it to adjust volume & check battery.
- App won't stay connected.
- App won't stay connected to the hearing aids.
- App may work if Bluetooth is connected, but aids won't hold charge.
- App sucks so bad.
- App won't connect when changing locations.
- App needs to be reset constantly.
- App occasionally triggers the music app on my phone.
- App won't stay connected from day to day.
- App needs serious help.
- App makes the whole experience disappointing.
- App doesn't consistently work.
- Screen message says 'connecting, this won’t take long,' and spins.
- App keeps saying you need to charge the hearing aids.
- App is froze up.
- App still doesn't work after reinstalling.
- Ver 2.0 problem.
- App is virtually useless.
- Required Bluetooth services not found.
- App and hearing aids clearly connected but not according to the app.
- One or both earpieces don’t connect.
- Bluetooth connection is solid.
Requested features
5 requests- Add a hearing test option to help set volume and profile.
- Include short help videos for cleaning, upkeep, and adjustments.
- Improve control over phone calls and streaming.
- Add option to disable notifications playing in hearing aids.
- Improve Bluetooth system for better stability and control.
In-app purchases
InnoCaption
No in-app purchases
Audien IQ
No in-app purchases









