Empower User Reviews

What users say

Top reviews

Drivers and GPS

The GPS they use is off always gives poor directions and a lot of the drivers smell it’s no way to rate them and give a actual reason for the rating

Love the convenience

This app not only is cheaper than its competitors but also has less wait time and we can pick to have same gender drivers which makes me feel safer at night. The best part is that the driver get the money instead of companies getting most of it.

Great service

Great service!!! but why isn’t there a place to request a pick up time and ride at a specific time? Thank you

Great app!

Great app! Much better prices than uber and Lyft. Amazing business model

Best Rideshare App

This app is a money saving app if you’re looking to use it for ride share! Less experience compared to other apps and plus the drivers get the full pay

Can not cancel a ride that I didn’t or delete payment card

I am unable to cancel a ride that I did not request. I just looked at getting a ride but did not complete requesting a driver. The app has sent me three different drivers I hit cancel or had the drivers hit canceled. The app keeps sending drivers and I cannot cancel the ride request and I’ve turned off my phone and rebooted it and the Empower app is still sending me drivers for a ride around the building charging me $8.65 for 3 rides I ABSOLUTELY DID NOT REQUEST!!!!
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Excellent Service

Travel follow direction and call for me for more direct. I have to wait a couple minutes. I understood Google will take you to the wrong side of the street of Billing sometime.

Great App

Drivers are always on time or damn near early, usually good drivers and low rates!

Gracias

Very clear and car amaizing

A New Revolution!

Employee is a completely new revolutionary idea of empowering, both passengers and drivers helping each other and building a strong community and save money!

Friendly

It was a really nice e person super friendly

So far good

Affordable rides and they come quick too

Price charge NOT accurate

everytime I get a ride the price is low between 10-20 but when I pay a ride for example that’s $7.50 my card gets charged $11 why is that the app says the fee is $7.50 in total but on my bank account it says $11 charge so very not accurate with the price.

Cancelled rides

You don’t even understand how much rides were cancelled because of race. The driver would drive to my location to then cancel once they arrived. This has happened numerous times!

5 ⭐️

Great driver, very helpful carrying luggage up the stairs

价格合理速度快

Great Alternative

I enjoy using Empower. The drivers have been excellent and the prices are within my budget. The drivers arrive fast. Very rarely do they cancel a trip. If that happens, another driver follows up quickly. I have only had great experiences with Empower.

TERRIBLE CUSTOMER SERVICE

Empower has no customer service, you can’t get refunds, report dangerous drivers or extortion. I have a driver trying to extort me
And I’ve called their support several times. You can’t operate an application like this with no customer support especially when drivers are putting peoples lives at risk.
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BETTER THAN UBER/LYFT

Recommend

Great alternative to uber / lyft . Really enjoy using it