Error A1001
Downloaded the app because I am getting ready to travel to Singapore soon and wanted to be prepared by making a rewards account anyway to fill up my rental car. App constantly crashes when I open it and gives me popup “Error A1001”.
Why No Survey?
Esso: why don’t you solicit customer feedback after a transaction associated with the app? It could come as a notification and include extra points as a “thank you.” It would be far
More effective than occasional emails. Call me for more details
More effective than occasional emails. Call me for more details
Response from developer
Hi James J Simon, we’re sorry to hear that you are having trouble. If there is something we can help you with, please send us your detail to sg.contactus@essosmilesrewards.com or call us at 1800 300 8888.
Still lousy
After so many years, app has gone from bad to worse. Must be developed by idiots.
Response from developer
Hi bewareofstarhub, we’re here to assist you and want to better understand the issue. Can you please email (sg.contactus@essosmilesrewards.com) or call us (1800 300 8888) to explain in more detail?
Please fix the app!
Just stopped working all of a sudden. Keeps showing an error message or saying internet is offline.
Buggy login
When the app works, it’s fine. Unfortunately, any login issues and the app or backend completely breaks down and support fails. Account maybe gets locked (guessing) but phone support can’t see or do anything about it. Eventually after multiple phone calls and manual resets and uninstalling / reinstalling it may work again
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Response from developer
Hey usernamesareimpossible , Thank you for letting us know about your recent experience . We really appreciate your feedback and will continually improve the App based on feedback.
