Persistent Payment Failures and Unreliable Banking App Experience
CBE either needs to take this app down or replace the developers with someone competent who is actually capable of doing the work.
EagleLion uses the same payment system for Ethio Direct, CashGo, CBE Connect, and all the other apps they build for their customers. Unfortunately, many banks rely on them. I have never been as irritated by an app like the apps developed by EagleLion. They have amazing UI and amazing UX but the backend infrastructure is completely broken and full of bugs and errors.
I believe they use the same codebase and backend payment infrastructure for all their clients while using different UIs for each app. I don’t know if CBE has noticed this, but the payment system behind these apps appears to be the same.
How can all the apps built by this company have the exact same payment error? They all display the message: “Your transaction was unsuccessful. Please check your details and try again.” They don’t even provide the actual reason for the failure and instead show the same generic error for all cards and all users. I have even tried sending money using my friend’s account, hoping the issue might be with my card.
I have been experiencing this issue for months. I genuinely wanted to use this app because it would make sending money much more convenient, so I kept coming back every few weeks to check whether the problem had been fixed. Unfortunately, after months of waiting and multiple attempts, the same payment issues still exist without any resolution.
How can a financial company ignore a payment issue like this? How can we trust them with thousands of dollars when payments continuously fail because they are using a broken backend payment system developed by this incompetent company? This company appears to sell different UIs to multiple banks while relying on the same flawed payment infrastructure they developed years ago, yet they seem unable to fix the underlying issues.
How is it possible to keep ignoring all these negative reviews and continue working with the same company when the app they sold you is simply terrible? Either remove the app from the App Store or hire competent developers who can build a robust and reliable payment system.
EagleLion uses the same payment system for Ethio Direct, CashGo, CBE Connect, and all the other apps they build for their customers. Unfortunately, many banks rely on them. I have never been as irritated by an app like the apps developed by EagleLion. They have amazing UI and amazing UX but the backend infrastructure is completely broken and full of bugs and errors.
I believe they use the same codebase and backend payment infrastructure for all their clients while using different UIs for each app. I don’t know if CBE has noticed this, but the payment system behind these apps appears to be the same.
How can all the apps built by this company have the exact same payment error? They all display the message: “Your transaction was unsuccessful. Please check your details and try again.” They don’t even provide the actual reason for the failure and instead show the same generic error for all cards and all users. I have even tried sending money using my friend’s account, hoping the issue might be with my card.
I have been experiencing this issue for months. I genuinely wanted to use this app because it would make sending money much more convenient, so I kept coming back every few weeks to check whether the problem had been fixed. Unfortunately, after months of waiting and multiple attempts, the same payment issues still exist without any resolution.
How can a financial company ignore a payment issue like this? How can we trust them with thousands of dollars when payments continuously fail because they are using a broken backend payment system developed by this incompetent company? This company appears to sell different UIs to multiple banks while relying on the same flawed payment infrastructure they developed years ago, yet they seem unable to fix the underlying issues.
How is it possible to keep ignoring all these negative reviews and continue working with the same company when the app they sold you is simply terrible? Either remove the app from the App Store or hire competent developers who can build a robust and reliable payment system.
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Not able to login back in
I am not able to login in after logging out. It is saying a 6 digit verification code has been sent to my email but the code never came. So i am stuck and logged out. Appreciate technical support on this one
The App Doesn’t work
All my payment are failing. Attempt to rest password are also failing
mr
it is not wrk at all wasting time to use this app took me alk day try all way but not wrk
Came to Review but…
I want to come here to vent my frustration about the app and hope they will fix it. But none of the reviews so far have received a response from the developer or the bank. This tells me that they are utterly incompetent, don't care, or they make sure it is not easy for people who want to do business legally. እግዜር ለኢትዪዸያና ምስኪን ህዝቦቿ ይሁናቸው። With the government’s digitalization endeavor and financial transformation works, I find it mind-boggling how they allow this to happen. It is a quick fix that benefits the economy.
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