logs me out like 3x per week
this app sucks. logs me out of my account like 3 times per week for no reason. extremely annoying to deal with while traveling and often on poor wifi
Useful but needs improvement
This app is useful once you learn the basics, but it’s hard to grasp how to work it. The video tutorials are not clear and there is no one at the kiosks to help you.
Solid Rail Planner
It is a great tool for planning and the e-commerce interface is workable once you understand that you leave the app with the reservation payload.
Slow
I’ve finally accepted after years of using the apps for multiple trips that there isn’t an easy solution to reservations in multiple countries. However, the app itself seems to get slower every year, and having four travellers on one app (not all kids have their own phones…) takes forever waiting for the ticket to scroll from one user to the next, sometimes simply failing to load and needing an app reset. Not sure if it’s just me or not, but the train guards have all seemed patient so perhaps it’s everyone.
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Difficult to navigate
Very difficult to navigate confusing especially when they send you to another website. Even ChatGPT has problems with figuring this thing out.
