Good looking app, NO TRAINS AVAILABLE?
Dowloaded this app to manage my 5 day Eurail pass. However. There are no trains available to book (for Jan 2027, as of 18 Oct 2026).
So what is the point of the app?
So what is the point of the app?
Technical problems
App has crashed twice in 6 days! Not so easy to reload while traveling
Very nice way to travel
Easy to use, mostly intuitive design. I really enjoyed using it.
Awful
Really unhelpful system,reservations are avaywith Eurostar for June 2027 but Interrail does not go that far only up to December 2026.
Need assistance
I used the pass a year ago for two months and after a week or more of frustration I got the hang of it. But now, I’ve just purchased another two month pass for this Autumn and got it going, again after several days of mistakes. But I also bought a reservation, paid for, but don’t see it anywhere and no email confirmation. Best to do?? Please advise. Thx
Show more
World 1st worst service
After I emailed them the experience of ticket pass doesn’t work, the reply I received after my trip ended is: “if you experience any issue please let us know.”
Stop spending money on ai agent reply, do some BASIC work. For example, make sure the ticket will show up when the ticket police check them:)
Stop spending money on ai agent reply, do some BASIC work. For example, make sure the ticket will show up when the ticket police check them:)
Show more
Updated App = I can’t login anymore.
Updated the app. Rebooted my phone. Attempted login and failed. Tried my laptop/desktop. They work just fine. This app for my iPhone does not work. Cleared my cache. Still nothing. On WiFi. Nothing. Off WiFi nothing.
This update needs to be fixed.
This update needs to be fixed.
Stolen data
App is fine, but Interrail itself is terrible - they got all user data leaked including passport details, address etc. the worst data leak I’ve experienced.
Unreliable app
Very unreliable. If you lose the WiFi signal, the app can fail to show my trips or my pass. You have to delete it and reinstall it, pass and trips should show again. This has happened to me on 2 occasions this week. It’s stupid that it should go wrong if you lose the signal and it doesn’t allow you to print the QR code or take a screenshot.
Show more
QR code issue
QR codes not showing on the second day of our trip. First day fine. Luckily the train attendants have been very understanding so far!! One journey still to go.
Euro 3 day pass
Very difficult to upload prepaid journeys to pass, to therefore view/activate ticket. Seat reservations are sent separately on email.
Efficace
Application capable de trouver tous les trains en Europe, quelque soit le nombre de correspondances. Exceptionnel et marche bien.
A well designed easy to use App
Takes a few minutes to get your head around the process but then it's easy going. Very flexible to create a journey, change plans mid way through. No problems with it at all. Well done guys. 👍
Unusable on older iPhones
I have a 1st gen iphone se as my ‘backup’ phone for trips, but this app is not compatible with it. Other organisations - eg the BBC - enable one to utilise older versions of their app. Why can Interrail not do this, and avoid contributing to the mountain of e.waste?
Swiss rail
Not very accurate for Swiss railway
Komplett zufrieden
Für mich passt alles. Einfache Buchung, Weiterleitung, keine Abstürze etc.
Klar würde ich mir wünschen das ganze System Interrail wäre einfacher und man müsste nicht reservieren und konnte einfach in jeden Zug draufspringen aber daran kann die App ja nichts ändern.
Klar würde ich mir wünschen das ganze System Interrail wäre einfacher und man müsste nicht reservieren und konnte einfach in jeden Zug draufspringen aber daran kann die App ja nichts ändern.
Response from developer
Thank you for your feedback! We’re thrilled to hear that everything is working perfectly for you and that you’re finding the booking process smooth. We understand the desire for a simpler Interrail system and appreciate your thoughts on the reservation process. Your input is valuable, and we’re always looking for ways to enhance your travel experience.
logs me out like 3x per week
this app sucks. logs me out of my account like 3 times per week for no reason. extremely annoying to deal with while traveling and often on poor wifi
Useful but needs improvement
This app is useful once you learn the basics, but it’s hard to grasp how to work it. The video tutorials are not clear and there is no one at the kiosks to help you.
Keeping it loose on holidays, going with the flow!
Two weeks in, on a 30day eurail pass, it’s going well and should get a few more countries in before the end of my journey ❣️
Solid Rail Planner
It is a great tool for planning and the e-commerce interface is workable once you understand that you leave the app with the reservation payload.
