Eurail/Interrail Rail Planner User Reviews

Customer Experience

Positive experience23.7% of reviews
Neutral11.8% of reviews
Negative experience64.5% of reviews

~ Based on 696 written reviews from the US App Store.

What users say

Is Eurail/Interrail Rail Planner Safe?

Eurail/Interrail Rail Planner has mixed safety signals based on user ratings. AppsHunter Safety Score for Eurail/Interrail Rail Planner is 54/100.

This assessment is based on 1,536 user ratings, with an App Store average of 2.7/5.

Safety Analysis

40.6% of ratings point to a safe experience
7.4% of ratings suggest some concerns
52.0% of ratings point to a risky experience

~ Based on 1,536 App Store ratings for Eurail/Interrail Rail Planner.

Is Eurail/Interrail Rail Planner Legit?

Eurail/Interrail Rail Planner appears to be a legitimate app. AppsHunter Legitimacy Score for Eurail/Interrail Rail Planner is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Komplett zufrieden

Für mich passt alles. Einfache Buchung, Weiterleitung, keine Abstürze etc.
Klar würde ich mir wünschen das ganze System Interrail wäre einfacher und man müsste nicht reservieren und konnte einfach in jeden Zug draufspringen aber daran kann die App ja nichts ändern.

Response from developer

Thank you for your feedback! We’re thrilled to hear that everything is working perfectly for you and that you’re finding the booking process smooth. We understand the desire for a simpler Interrail system and appreciate your thoughts on the reservation process. Your input is valuable, and we’re always looking for ways to enhance your travel experience.

logs me out like 3x per week

this app sucks. logs me out of my account like 3 times per week for no reason. extremely annoying to deal with while traveling and often on poor wifi

Useful but needs improvement

This app is useful once you learn the basics, but it’s hard to grasp how to work it. The video tutorials are not clear and there is no one at the kiosks to help you.

Keeping it loose on holidays, going with the flow!

Two weeks in, on a 30day eurail pass, it’s going well and should get a few more countries in before the end of my journey ❣️

Solid Rail Planner

It is a great tool for planning and the e-commerce interface is workable once you understand that you leave the app with the reservation payload.

Slow

I’ve finally accepted after years of using the apps for multiple trips that there isn’t an easy solution to reservations in multiple countries. However, the app itself seems to get slower every year, and having four travellers on one app (not all kids have their own phones…) takes forever waiting for the ticket to scroll from one user to the next, sometimes simply failing to load and needing an app reset. Not sure if it’s just me or not, but the train guards have all seemed patient so perhaps it’s everyone.
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Difficult to navigate

Very difficult to navigate confusing especially when they send you to another website. Even ChatGPT has problems with figuring this thing out.

Time consuming

This is not user friendly and you end up doing a lot of work. Customer service is not the greatest either. Nothing but regrets!!

Fictitious train

Luckily checked the time of our train from Venice to Verona that was detailed in the app only to discover it did not exist. Could have easily caused a real problem in making the connecting train we had booked seats on…

Do not interrail through Europe

The app itself is fine, some minor glitches and issues with loading screens, but DO NOT travel through Europe with a eurail/interrail pass. It is so much more expensive than just buying a cheaper plane ticket. What they dont tell you is in addition to the eurail pass, you also have to buy individual seat reservations for EACH train which is usually around €40 and adds up quickly. Additionally, it doesn’t tell you if you need to print out your tickets in advanced as some countries require which will end up causing you to most likely miss your train. The app is fine for organizing train rides but that’s about it.
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Hassle

The app is a massive hassle to use and has lots of flaws which causes lots of stress

Review

Easy to use and informative .

Horrible Customer Service

Could have cared less on my situation.

Garbage app

This is the worst app I’ve ever experienced, and I’ve used many. Impossible to locate your passes and the “QR” code, only to be harassed by the rude ticket checker with an “oh you don’t know how to use eurail pass?” Then when you try to download the pass, the free ÖBB internet doesn’t work. I thought this was a modern country. I have better luck on Mexico.
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Helpful tool

I’ve found this to be super helpful will planning journeys, and easy to use overall. Where I see the most inaccuracy is with which trains require reservations and what the cost is if so.

Dreadful

More hassle than dragging myself to my destination by my lips whilst hogtied.
Who knew catching a train could be made to be so complicated?

Probably easier to learn to fly and steal a plane

I’d rather be trafficked than have to use this again honestly. Only good thing coming out of this app is the ability to write a bad review. Pointlessly complicated in every single way, why does it take so much aggro to pull up a QR code for 5 seconds?

Good, but….

The app is very intuitive. Only issue is that it show the platform number or train company most times.

Unoptimized interface

The app has great features but it’s all so illogical. I shouldn’t have to select the trip, turn it on, use a day, go to a different tab, tap the ticket, and type in my passcode just to use my ticket. And it makes you look like a fool when someone comes to check your ticket and when you try to open your ticket, the app repeatedly crashes because of how laggy it is. It takes minimum 30 seconds for me to access my tickets and for any transport app, that‘s ridiculous. And this has been the case for many devices, android or iOS. I just wish it was a bit more user friendly considering how much you’re paying to use it.
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The app is fine, but the interrail system is broken

The requirement to link to an individual journeys makes the system incredibly hard to work with and very easy to make a mistake (which we did, costing us €200). The pass should just be a pass - linked to specific days and no nonsense activations required.